McDonough Nissan

Sales department only wants a sale!!!!!!! We had the worst experience ever with the sales department for McDonough Nissan!!! I have purchased three other cars and never experienced nothing li We had the worst experience ever with the sales department for McDonough Nissan!!! I have purchased three other cars and never experienced nothing like this. We purchase the vehicle but notified them of issues we saw after the fact. The issues were minor issues which is the sad part. We also purchase the extended warranty and it is still under manufacturing warranty. Since we made the two days prior you would think we wouldn’t have any issues. We notified them of the issue and they stated it was nothing they could do. I contacted my lawyer and called to tell them what was discussed, then they want to comply! They are only after a sell and could care less about what they customer feels when we are the reason they got the sale in the first place! I would not recommend this dealership at all and sad part is we have family that will like to purchase in the ear future. I spoke to Bryan from the service department and Robert and they were great and apologized for our experience. The only thing is I still have to take the vehicle to my local dealership because they could not fix it the same day since we live out of the area. More

Great The process was fast and painless. I was a walk in and I felt like I set an appointment for how quick it was. Staff was amazing and refreashments were The process was fast and painless. I was a walk in and I felt like I set an appointment for how quick it was. Staff was amazing and refreashments were great. More

Patience Timely Above Average I came in for a recall procedure. Alex told me that if I came in Nissan would fill up my gas tank and detail my car. He kept his promise and after I r I came in for a recall procedure. Alex told me that if I came in Nissan would fill up my gas tank and detail my car. He kept his promise and after I recived my services, my car returned to me in superior condition! While I waited in the lobby, staff were answering my questions and one gentleman offered me an umbrella to go outside. The detailer made me want to give him a hug but he was real quick and I didnt see him afterwards. It felt like I sat in a brand new car again! I love this Nissan McDonough location and I always reccomend people to your company. You all are more than just a car dealership. You are family and I mean that with all that's within me. -Love The Curry's More

Pretty enjoyable Did a great service...had to come back because they forgot to fix my arm rest, however. guys in service area aren’t very friendly when you walk in...r Did a great service...had to come back because they forgot to fix my arm rest, however. guys in service area aren’t very friendly when you walk in...red head from where the work is actually performed was the most helpful and friendliest. Stood around for awhile without a simple hello. Paying $400+ each visit and having owned my second Nissan warrants better customer service than that. Work on car was good though! More

Great relaxing Needed a change on my car and wife's car at the last minute every place was booked we called you and we were able to make it happen Needed a change on my car and wife's car at the last minute every place was booked we called you and we were able to make it happen More

Exceptional George was friendly and helpful. I had purchased my previous car at Nissan of McDonough is always clean and welcoming. I would recommend my friends an George was friendly and helpful. I had purchased my previous car at Nissan of McDonough is always clean and welcoming. I would recommend my friends and family to Nissan McDonough More

Quick and wasy Made appointment for 730 oil change and tire rotation and was out in about 45mins. Was given a summary of issues my car had ....my battery was going Made appointment for 730 oil change and tire rotation and was out in about 45mins. Was given a summary of issues my car had ....my battery was going bad and would need to be replaced soon. No pressure to get one then though and I appreciated that. Was very pleased with the service and time frame it took to take care of my car. More

Love Shelby Shellby was the best ever , I would recommend this place to anyone because of her!! Very professional . Such a sweetie pie. She took charge and made i Shellby was the best ever , I would recommend this place to anyone because of her!! Very professional . Such a sweetie pie. She took charge and made it work out well for me. More

Service- Oil Change Excellent service, friendly staff and very efficient. Was in and out within an hour. Will definitely be back for future service appointments. Great j Excellent service, friendly staff and very efficient. Was in and out within an hour. Will definitely be back for future service appointments. Great job all around! More

Every one that has helped me Coy is a wonderful sales person, he was very kind, and personable. He was very prompted to helping me take care of the issue I was having, which was m Coy is a wonderful sales person, he was very kind, and personable. He was very prompted to helping me take care of the issue I was having, which was making a decision to purchase a new car. I am so great ful that I went to Nissan that day. More