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McDonough Hyundai - Service Center

McDonough, GA

4.4
558 Reviews

558 Reviews of McDonough Hyundai - Service Center

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December 31, 2024

Great customer service at this location, my car was serviced in a timely manner. Great staff More

by kayjapowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

McDonough Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing McDonough Hyundai. We look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

December 30, 2024

Was informed that waittime would be 1 to 2 hours. Took a total of 4 1/2 hours to receive my vehicle. More

by treyharden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 01, 2025 -

McDonough Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

December 29, 2024

Tony was my service representative. He was very courteous and professional as well as very welcoming. His customer service was exceptional. Everything that was told to me about my c More

by paulinejclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2024 -

McDonough Hyundai responded

Hi, we're happy you found our staff to be so supportive during your experience here at McDonough Hyundai. We hope you have a great day!

December 29, 2024

Dealeship is pretty good! A little slower than I’d like however pretty thorough. I would recommend More

by ray.coleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Brim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2024 -

McDonough Hyundai responded

Thank you, Ray! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

Jan 01, 2025 -

McDonough Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 27, 2024

The customer service is always satisfactory when I visit the McDonough site for my service appointments More

by BRAYMIKE01
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Riley
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Dec 29, 2024 -

McDonough Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

December 24, 2024

I felt a genuine sense of consideration for my specific auto purchasing experience needs. The staff was personable, helpful and professional. Would recommend to others! More

by KIAIRAJACKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 25, 2024 -

McDonough Hyundai responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation and have an amazing day!

December 24, 2024

Great customer service they treated me with upmost respect respect in and out on time More

by SKIZARK30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 25, 2024 -

McDonough Hyundai responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 23, 2024

Service dept was a expedient with my oil change and repairs, also Kim was very kind and helpful. More

by Samu4854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Riley
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Dec 23, 2024 -

McDonough Hyundai responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing McDonough Hyundai. We look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

December 21, 2024

Great and friendly customer service and in and out quick. Definitely recommend coming to this dealership. More

by thefrankbrake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2024 -

McDonough Hyundai responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at McDonough Hyundai to have earned it. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing McDonough Hyundai!

December 21, 2024

My experience was great and will be back next time for my car check up More

by yungj2107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

McDonough Hyundai responded

Thanks for sharing your thoughts about your experience with McDonough Hyundai. We appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

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