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McDonough Hyundai - Service Center

McDonough, GA

4.4
561 Reviews

561 Reviews of McDonough Hyundai - Service Center

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July 10, 2024

Sent an hour and hour and a half, only to find that part was not in stock. More

by jimmyvanden
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis
Report | Print
Jul 11, 2024 -

McDonough Hyundai responded

Hello Jimmyvanden, we appreciate you taking the time to leave us this feedback. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (888) 346-8956 and we will do our best to make this better.

July 08, 2024

Beautiful dealership. Easy in, easy out. Service completed in a little over an hour. The only suggestion would be to make sure the wi-fi is up and available. More

by kommay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MYREON B SHOCKLEY
Report | Print
Jul 08, 2024 -

McDonough Hyundai responded

Thank you for choosing McDonough Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Michael Austin Owner Loyalty Manager 470-713-7468

July 08, 2024

From the time I got there I was immediately waited on and offered refreshments from a manager More

by jerrylene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MYREON B SHOCKLEY
Report | Print
Jul 08, 2024 -

McDonough Hyundai responded

Jerry, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Myreon met your expectations. Thank you again for choosing McDonough Hyundai. We look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

July 08, 2024

good location,very modern, veRy large facility to accommodate lots of customers. that will decrease wait time. More

by gilbert4872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MYREON B SHOCKLEY
Report | Print
Jul 09, 2024 -

McDonough Hyundai responded

Gilbert, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Michael Austin Owner Loyalty Manager 470-713-7468

July 08, 2024

The services were delivered quickly. I don’t know why I have to use 15 words minimum. More

by John Fields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAYDA BAILEY
Report | Print
Jul 09, 2024 -

McDonough Hyundai responded

Hello John, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 08, 2024

My window still doesn't operate correctly all the time. The door still leaks, after waiting two weeks for service, Nothing changed. Just very poor service. More

by visavol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not recognize anyone
Report | Print
Jul 08, 2024 -

McDonough Hyundai responded

Hello, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (888) 346-8956 to share more details about your visit so we can make things right.

July 06, 2024

I had only an oil change done at 7:15am I was out by 7:40. They did wash my car and vacuum my drivers side, which is always the dirtiest. Over all very good nice attitudes and good service this time aro More

by Jada0115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MYREON B SHOCKLEY, JAYDA BAILEY
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Jul 06, 2024 -

McDonough Hyundai responded

Thank you, Jada, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again. Michael Austin Owner Loyalty Manager 470-713-7468

July 05, 2024

Employees were professional, courteous, and made you feel like the dealership cared about you. I had a gentleman to assist me from the time I drove into the service department until the service was finished. More

by nealatpeace
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Howard-service advisor; a tall gentleman with a British accent, don’t remember his name.
Report | Print
Jul 06, 2024 -

McDonough Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing McDonough Hyundai, we look forward to having you as a valued customer for many years to come! Michael Austin Owner Loyalty Manager 470-713-7468

July 02, 2024

Amazing reservation team. Very comfortable and clean waiting room . Amazing service. Great timing and very flexible scheduling. More

by NR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MYREON B SHOCKLEY, JAYDA BAILEY
Report | Print
Jul 02, 2024 -

McDonough Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Michael Austin Owner Loyalty Manager 470-713-7468

June 30, 2024

Excellent customer service. Will definitely be back when I'm ready to purchase another car More

by CELLIS0827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MYREON B SHOCKLEY
Report | Print
Jul 01, 2024 -

McDonough Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Michael Austin Owner Loyalty Manager 470-713-7468

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