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McDonough Hyundai - Service Center

McDonough, GA

4.4
561 Reviews

561 Reviews of McDonough Hyundai - Service Center

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July 18, 2024

Came in for my free 7K oil change and tire rotation and got more than what I asked for free of charge. I have a brand new palisade and the 12V outlet was out in the second row and the fuse was replaced for More

by tmkkfrancois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
Jul 19, 2024 -

McDonough Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Kimberly here at McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

July 18, 2024

Their efficient handling of my visit and prompt resolution of my car's issues is commendable. More

by rteatcake9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JAYDA BAILEY
Jul 18, 2024 -

McDonough Hyundai responded

Hi, thank you so much for your feedback about McDonough Hyundai! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

July 17, 2024

Customer service was courtesy and helpful to my questions. Also, give me enough time to answer their questions. More

by dorisjane08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

McDonough Hyundai responded

Thank you so much, Doris Jane, for your kind words, and for taking the time to leave us this wonderful feedback! Michael Austin Owner Loyalty Manager 470-713-7468

July 16, 2024

Advisor Kimberly was very professional I look forward to seeing her on my next visit. More

by Patricia.Thurman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Riley
Jul 17, 2024 -

McDonough Hyundai responded

Thank you, Patricia! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that Kimberly met your expectations. Thank you again for choosing McDonough Hyundai. We look forward to having you as one of our valued customers for many more years! Michael Austin Owner Loyalty Manager 470-713-7468

July 16, 2024

I felt appreciate and I am glad I brought my car from you. Great customer service. I love the cleanliness in the bathroom. More

by Vanessa Padgette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Matthew
Jul 17, 2024 -

McDonough Hyundai responded

Thank you, Vanessa, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again. Michael Austin Owner Loyalty Manager 470-713-7468

July 12, 2024

Service department is great. Someone greets you and guides you through the process and keeps you informed. They service your vehicle and don’t push unnecessary repairs. Wait time More

by djuarbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
Jul 12, 2024 -

McDonough Hyundai responded

We are very happy to hear that Kimberly and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Michael Austin Owner Loyalty Manager 470-713-7468

July 12, 2024

I hope I never have to come back to this location again Not caring that I didn't have transportation for a month no loaner available they said I could rent a car at my expense while someone else was rid More

by Kimala.Pritchett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2024 -

McDonough Hyundai responded

We're sorry to hear about your experience and would love to discuss it with you and see if there is something we can do to turn it around for you. Please feel free to contact us directly or let us know the best way to reach you, and we will reach out. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

Jul 13, 2024 -

McDonough Hyundai responded

Hi, we are disappointed to learn of your experience here at McDonough Hyundai, but will take this opportunity to improve. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (888) 346-8956 and we will do our best to make this better.

July 11, 2024

Very good, took good care of me! ! Go see Hyundai of McDonough for your next car More

by JAMESFFULLER
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Riley
Jul 12, 2024 -

McDonough Hyundai responded

James, Thank you for choosing McDonough Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Michael Austin Owner Loyalty Manager 470-713-7468

Jul 13, 2024 -

McDonough Hyundai responded

Hello, thank you so much for your kind words about your experience here at McDonough Hyundai. We try every day to satisfy our customers and it’s always nice to know when we succeed.

July 10, 2024

Vehicle has been in the shop several times for the same problem and the department can’t fix it. More

by occ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of the above
Jul 11, 2024 -

McDonough Hyundai responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us at McDonough Hyundai. We would like to make this up to you, if we still can. Please reach out us at (888) 346-8956 and we will work with you personally in rectifying the issues you experienced. We hope to hear from you soon. Take care.

July 10, 2024

Great communication and the lobby was clean and welcoming. The staff was friendly and greeted you when arriving. More

by ashleyn.gordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Smiley
Jul 10, 2024 -

McDonough Hyundai responded

Hello Ashleyn: It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

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