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McDonough Hyundai - Service Center

McDonough, GA

4.4
561 Reviews

561 Reviews of McDonough Hyundai - Service Center

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July 29, 2024

Service was amazing and very informative. They made sure I understood everything that was going on and the service was done fast. I love it More

by tytianagriggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MYREON B SHOCKLEY
Jul 29, 2024 -

McDonough Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at McDonough Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else. Michael Austin Owner Loyalty Manager 470-713-7468

July 28, 2024

Everyone that I came in contact with, seems to enjoy their jobs. I like coming out to McDonough for service on my car, when I can. More

by mskimgreenwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MYREON B SHOCKLEY, JAYDA BAILEY
Jul 29, 2024 -

McDonough Hyundai responded

Thank you so much for your review! We are so glad to hear that you always find your experience at McDonough Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else. Michael Austin Owner Loyalty Manager 470-713-7468

Jul 29, 2024 -

McDonough Hyundai responded

Thank you so much for your kind words about your experience here at McDonough Hyundai. We try every day to satisfy our customers and it’s always nice to know when we succeed.

July 28, 2024

First of all even though I was sent my appointment arrival time, in my brain it was 2 hours earlier. The person who checked me in was kind and reassuring that I would be taken care of. There was also More

by shirellmat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

McDonough Hyundai responded

Thank you for taking the time to leave us a five-star rating. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Michael Austin Owner Loyalty Manager 470-713-7468

Jul 29, 2024 -

McDonough Hyundai responded

Shirellmat, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at McDonough Hyundai and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 25, 2024

Something very unusual happened at the dealership when I took my brand NEW 2024 SUV into the dealership for service on a slow air leak coming from one of my tires on my truck with 5023 mile on it....I came More

by ejames1201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
Jul 26, 2024 -

McDonough Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

July 25, 2024

The experience was pretty decent this go around. I much better experience then when it first opened. Just wish the service department had better discounts for customers especially when multiple thin More

by MIKEPOPE50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JADEN BOND
4.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MYREON B SHOCKLEY
Jul 26, 2024 -

McDonough Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 24, 2024

Thank you for working to resolve my issue with car seat. Was nice and friendly about the issue. More

by CORTINA2100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
Jul 24, 2024 -

McDonough Hyundai responded

Thanks for sharing your thoughts about your experience with McDonough Hyundai. We appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

July 24, 2024

My car was there for a head light and my break was fixed without my taillight being fix I called every day for a month with no respond I stay by six flags and to find a ride just to speak with someone after More

by mikebrown2290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Myreon B Shockley , MYREON B SHOCKLEY
July 23, 2024

Best experience! Tried to get an appointment closer to home with dealership that was closer but they were awful! Couldn't get anyone on the phone. Then wanted us to m More

by 760STARRSVILLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JAYDA BAILEY
Jul 23, 2024 -

McDonough Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Michael Austin Owner Loyalty Manager 470-713-7468

July 22, 2024

Very Willing to help figure out the problem and fix it. Also great with follow ups More

by TIASB01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MYREON B SHOCKLEY, JAYDA BAILEY
Jul 23, 2024 -

McDonough Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing McDonough Hyundai. We look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

July 21, 2024

Every time I’ve been I’ve had a long wait time, however, it’s worth it as they so far have given excellent service. More

by hopehays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Jul 22, 2024 -

McDonough Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

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