McDonough Hyundai - Service Center

Very close to home and easy to get to. Clean and neat. What a great experoence Clean and neat. What a great experoence More

There needs to be more communication between service department and customer. I was there for 3 hours for a recall notice. Heard nothing from service department the whole time. They were texting my department and customer. I was there for 3 hours for a recall notice. Heard nothing from service department the whole time. They were texting my wife at work instead of talking to me. They never asked for a contact number when I checked in. I had to take off work and I have to take off again because the part had to be ordered for a Hyundai recall. More

The dealership was very professional, clean, and prompt. The service agent was understanding with the service requirements of my vehicle. The service agent was understanding with the service requirements of my vehicle. More

This dealership is pathetic in customer service. They don't answer the phone. Managers don't even return any phone calls. Do not use this dealership They don't answer the phone. Managers don't even return any phone calls. Do not use this dealership More

The reservation service is good and the service time is accurate and fast, and I plan to visit again next time accurate and fast, and I plan to visit again next time More

Management never calls you back. I was told free oil changes and no service department says I'm sorry that's not true. I was told free oil changes and no service department says I'm sorry that's not true. More

Everything was great especially goring through the 2nd snow storm snow storm. Thanks so much snow storm snow storm. Thanks so much More

Came in for a TPMS reset. The estimate was $1500 just for the replacement of four TPMS sensors (I denied the service and went elsewhere to get it done for almost $1000 cheaper The estimate was $1500 just for the replacement of four TPMS sensors (I denied the service and went elsewhere to get it done for almost $1000 cheaper). On top of that, some of the recommended services were bogus. They recommended me getting my air filter ($51) and cabin air filter ($97) replaced. The problem with that is that I replaced them both myself two weeks prior. It was obvious no one actually went in and checked to see if those items needed to be replaced; they were just adding on additional services to make more money. After I denied all services, it still took over an hour for me to get my car back. It was a total estimate (if I approved all “recommended services) of $4227.91. All for a TPMS reset. I paid my $225 diagnostic fee and got out of there…that is, after waiting over an hour to get my car back. My impression was that this service department tries to extract the most money out of its customers. I have since gone to a different Hyundai dealership in the area and have had a much better experience. I will not be back to McDonough Hyundai. More

FANTASTIC & FAST SERVICE AND I DIDT WAIT LONG AT ALL THKS FOR STAFF WARM ATMOSPHERE FOR STAFF WARM ATMOSPHERE More

Great work top to bottom, Tony is the man! Thank you, will be back soon Thank you, will be back soon More