McDonough Hyundai - Service Center

My car was serviced quickly. I would definitely go back again. The service rep was very nice and efficient at his job. I would definitely go back again. The service rep was very nice and efficient at his job. More

Waiting area was clean. It took a couple hours for my oil change. The chairs aren't very comfortable for short people like me. Everyone was pleasant & easy to work with. It took a couple hours for my oil change. The chairs aren't very comfortable for short people like me. Everyone was pleasant & easy to work with. More

Mr. Reid your service center's customer service is on a decline. I had an appointment scheduled for 9am. I was told that they did not have the parts for my car. I get two of my cars serviced there. After s decline. I had an appointment scheduled for 9am. I was told that they did not have the parts for my car. I get two of my cars serviced there. After stating that doesn't work for me and communicating that they verified they did at the time of booking my service have the parts. They then located to correct parts. My oil change once again took over 3 hours. I had to go seek an update and all of the employees walking by never spoke acknowledged me or other clients. When I say all the employees, I mean all. I was speaking to them. The only one that even made eye contact was a gentleman walking with a limp with the white and blue Jordan 3s. I had a similar experience my last visit and I believe I spoke with you then as well. Being a manager you have to be informative to other leader so that there is an attempt to improve service and efforts. The gentleman checking me in and out was kind as always but seems stretched thin. Looking forward to improvement on my next visit before discontinuing my service needs with you. More

Service was very good and employees were helpful to advise me on a maintenance plan for my vehicle advise me on a maintenance plan for my vehicle More

Advisor Logan Adams was very professional . He took the time to explain every question I had .I like to thank the person who service my car . A big thanks to everyone there .The service here is He took the time to explain every question I had .I like to thank the person who service my car . A big thanks to everyone there .The service here is TOP Notch keep up the great job you all are doing !!!!! More

Always a good experience. I am always pleased! Great customer service as well. Will be returning I am always pleased! Great customer service as well. Will be returning More

Clean, friendly facility. The associates were knowledgeable and accommodating very helpful. The waiting area was comfortable and clean. The associates were knowledgeable and accommodating very helpful. The waiting area was comfortable and clean. More

Dealership was kind of slow, 1 in a half hour to pick up my car, didn’t fix or find a problem , just told me to drive it till it becomes worse or more common , my car, didn’t fix or find a problem , just told me to drive it till it becomes worse or more common , More

Logan was super helpful and amazing, and guided me through the process from booking to finish. I will be returning. through the process from booking to finish. I will be returning. More

They took me without an appointment to fix a tire with a slow leak . VERY HAPPY with them. a slow leak . VERY HAPPY with them. More