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McDonough Hyundai - Service Center

McDonough, GA

4.4
498 Reviews

498 Reviews of McDonough Hyundai - Service Center

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November 14, 2024

Great phone scheduling and tremendous service rep, thank you for helping me service my vehicle while on a road trip. More

by JANINAK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 13, 2024

My service advisor Lanesia was so nice and kind, she was very knowledgeable. Outstanding customer service! More

by lashonesmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lanesia Norman
Report | Print
November 13, 2024

It’s always a pleasure visiting. Very friendly and professional staff that treat you like family. More

by CAMILLE D
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven - Service Manager
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November 13, 2024

They are great! Very helpful and informative. Pleasant waiting area, clean and well maintained. Wonderful service. More

by Boggsd56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 13, 2024

Tony was very helpful! The center was very clean with no welcoming energy. I will be back More

by Andreka Walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 11, 2024

Everyone was very friendly and courteous. I was there a little longer than I expected. More

by nwbarber53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly
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Nov 11, 2024 -

McDonough Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Michael Austin Owner Loyalty Manager 470-713-7468

November 10, 2024

Could be faster but the staff is friendly, the facility is excellent, great amenities, and the repair discussion was explained well. More

by mcgillc1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2024 -

McDonough Hyundai responded

We are very happy to know we provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Michael Austin Owner Loyalty Manager 470-713-7468

November 10, 2024

Dealership went above and beyond for me and my car. Would highly recommend them to anyone! More

by vickbrianna1006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherri
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Nov 10, 2024 -

McDonough Hyundai responded

Thank you, Vicki! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

November 09, 2024

Ms. Shelly Worster was amazing and very helpful, she made sure all my needs were met. More

by ruckerashlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Worster
Report | Print
Nov 10, 2024 -

McDonough Hyundai responded

Thank you for your business and this review. We're happy to hear Shelly and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Michael Austin Owner Loyalty Manager 470-713-7468

Nov 12, 2024 -

McDonough Hyundai responded

Hi, we're happy you found our staff to be so supportive during your experience here at McDonough Hyundai. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 08, 2024

I have a concern about the system on auto service sequencing, yet to be resolved. The service advisor is assisting to resolve the uncertainty. More

by Burelroneb
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelley Worster
Report | Print
Nov 09, 2024 -

McDonough Hyundai responded

Hi, we truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (888) 346-8956 when you have a chance. Thank you, and we look forward to hearing from you.

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