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McDonough Hyundai

McDonough, GA

4.6
1,118 Reviews
At the All-New McDonough Hyundai, everything about us, centers around you. We're out to satisfy our customers every day in every way through the car buying experience. From making the buying process quick and easy to a lifetime of service and convenience after the sale! We're proud to be your new hometown Hyundai dealer. We also proud to serve our surrounding neighbors in Peachtree City, Locust Grove, Conyers, Jackson, Fayetteville, Hampton, Tyrone, Newnan and Conyers, Stockbridge. Here, in our state-of-the-art dealership, you'll find a large selection of new Hyundais and a variety of quality, pre-owned vehicles in stock to fit all your driving needs and lifestyles.
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1785 Avalon Pkwy

McDonough, GA

30253

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Showing 1,118 reviews

September 15, 2023

Leonard was polite, respectful, and helpful. Having the maintenance service done took 3 hours, instead of the under 2 hrs I was told when I made the appointment. It wasn’t a problem for me as More

by Dhkandler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leonard Robinson
Sep 15, 2023 -

McDonough Hyundai responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for your patience and for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

September 14, 2023

Not enough words! No problem with Service advisor. Loaner vehicle program poor. Mechanic knowledge terrible. More

by DEEGILLIAM29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremiah Augustinvil
Sep 15, 2023 -

McDonough Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

September 14, 2023

We’re not able to provide fix for wireless charger problem. They told me it needed a fuse. I called a week later and was told the fuse was on back order. I went online and found the solution. I fi More

by mrfrye1048
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Sep 15, 2023 -

McDonough Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

Sep 19, 2023 -

mrfrye1048 responded

Yes

September 13, 2023

Leonard, gave great customer and taken time to explain why I didn’t need service done today. Keep up great customer service. More

by Jackie
Recommend Dealer
Yes
Employees Worked With
Leonard Robinson
Sep 13, 2023 -

McDonough Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Leonard met your expectations. Thank you again for choosing McDonough Hyundai, we look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

September 12, 2023

Professional, thorough, clean - I will take my vehicle to this dealership every time I need service More

by carolinechhina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonard Robinson
Sep 13, 2023 -

McDonough Hyundai responded

Thank you for the kind words for our service department, Caroline! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Michael Austin Owner Loyalty Manager 470-713-7468

September 12, 2023

Amber is exceptional she was great from beginning to end and got me into a brand new car! More

by Candace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Dennard
Sep 13, 2023 -

McDonough Hyundai responded

Thank you, Candace! Here at McDonough Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Michael Austin Owner Loyalty Manager 470-713-7468

September 12, 2023

Incredible customer service! They treated me like family. I would definitely recommend Amber and McDonough Hyundai to my friends More

by Gamble_victor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Dennard
Sep 13, 2023 -

McDonough Hyundai responded

Thank you for taking the time to share your thoughts on working with our team, Victor. We're glad to hear we delivered such a great experience! Michael Austin Owner Loyalty Manager 470-713-7468

September 12, 2023

When I say a 2 for 1 that’s what I mean. Amber specifically said ladies come see me and I can take care both of you. This is proof that she’s a woman of her word and she works for her custom More

by mrs.alishajones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Dennard
Sep 13, 2023 -

McDonough Hyundai responded

It's great to hear that Amber was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

September 12, 2023

Amber was a great pleasure to work with, She was super professional and courteous. I was buying the vehicle for my business and she was very responsive and on the ball with my requests. If anyone is looki More

by MARZWHEELS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Surry, Amber Dennard
Sep 13, 2023 -

McDonough Hyundai responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Amber and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Michael Austin Owner Loyalty Manager 470-713-7468

September 12, 2023

This dealership is nice! Along with great customer service, they also offer you coffee, and water while you wait. More

by tequishapoole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MYREON B SHOCKLEY
Sep 13, 2023 -

McDonough Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Michael Austin Owner Loyalty Manager 470-713-7468

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