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McDonough Hyundai

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.6
1,131 Reviews
At the All-New McDonough Hyundai, everything about us, centers around you. We're out to satisfy our customers every day in every way through the car buying experience. From making the buying process quick and easy to a lifetime of service and convenience after the sale! We're proud to be your new hometown Hyundai dealer. We also proud to serve our surrounding neighbors in Peachtree City, Locust Grove, Conyers, Jackson, Fayetteville, Hampton, Tyrone, Newnan and Conyers, Stockbridge. Here, in our state-of-the-art dealership, you'll find a large selection of new Hyundais and a variety of quality, pre-owned vehicles in stock to fit all your driving needs and lifestyles.
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1785 Avalon Pkwy

McDonough, GA

30253

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Showing 1,131 reviews

February 22, 2024

Beautiful building; great customer service; fast service; comfortable seating; well lit; greeted upon arrival; knowledgeable agents More

by ashvazquez90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot agent
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Feb 22, 2024 -

McDonough Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Michael Austin Owner Loyalty Manager 470-713-7468

February 21, 2024

McDonough Hyundai addressed my need well. They were short staffed and notified me of this. Yet provided awesome , satisfactory service. More

by FVINSIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis , MYREON B SHOCKLEY
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Feb 21, 2024 -

McDonough Hyundai responded

Thanks for sharing about your experience with McDonough Hyundai. We appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

February 19, 2024

Service had me out sooner than what the estimated time stated. Very good service and they cleaned my vehicle without requesting. More

by LEKEDRICKWHITEHEAD76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JERIL RASHAD LYMON, MYREON B SHOCKLEY
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Feb 19, 2024 -

McDonough Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jeril, Mayreon, and our team met your expectations. Thank you again for choosing McDonough Hyundai, we look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

February 18, 2024

Service had me out sooner than what the estimated time stated. Very good service and they cleaned my vehicle without requesting. Excellent customer service! More

by enigma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Matthews, Steve Cloud, MYREON B SHOCKLEY
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Feb 18, 2024 -

McDonough Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing McDonough Hyundai, we look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

February 18, 2024

Beautiful new facility, but are frustrating their customers by not having enough service employees. Luis Navarro going beyond the call of duty to keep it all together. More

by WAYNESUTPHIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Navarro
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Feb 18, 2024 -

McDonough Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Wayne, and don't hesitate to let us know if we can be of further assistance. Michael Austin Owner Loyalty Manager 470-713-7468

February 18, 2024

I had a great experience with Michael Brim. He was patient and pleasant during the entire process. He went over and above to make sure I got a good deal on the vehicle I wanted. I would recomme More

by ScionHappy!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Brim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2024 -

McDonough Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Michael and truly appreciate your feedback! Michael Austin Owner Loyalty Manager 470-713-7468

February 17, 2024

The customer service is top year. Even over the phone all answers were provided and I was well taken care of. More

by laresha_marrow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy, Darren Surry
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Feb 18, 2024 -

McDonough Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Michael Austin Owner Loyalty Manager 470-713-7468

Feb 23, 2024 -

McDonough Hyundai responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose McDonough Hyundai for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

February 15, 2024

Thanks Jamaal Autry, Michael Matthews you maid the whole process smooth and communication was exceptional glad i had the opportunity to purchase vehicle from you two. Finance Brian Kim was very upfront with More

by Dan ioniq 5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamaal Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kim- Finance manager, Michael Matthews
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Feb 15, 2024 -

McDonough Hyundai responded

It's fantastic to hear that Jamal and our team provided you with great customer service while assisting you with your new vehicle! We truly appreciate the opportunity to do business with you. Thanks for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

February 15, 2024

No communication, poor customer service lack of accountability. The worst experience ever. Need workers in order to help customers. Service manager overwhelmed More

by nghana08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Moises Bonilla
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leonard Robinson, Jeremiah Augustinvil, MONICA FACIO, JERIL RASHAD LYMON, MYREON B SHOCKLEY, Amber Dennard
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Feb 17, 2024 -

McDonough Hyundai responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (888) 346-8956 to share more details about your visit so we can make things right.

February 14, 2024

Good experience overall with the service department. My Santa Cruz was serviced in a timely fashion, the service writer was professional, and the waiting area was very accomodating. More

by suzannegamel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis
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Feb 14, 2024 -

McDonough Hyundai responded

Suzanne, Thanks for sharing your thoughts about your experience with McDonough Hyundai. Louis and our team appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

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