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McDonough Hyundai

McDonough, GA

4.6
1,131 Reviews
At the All-New McDonough Hyundai, everything about us, centers around you. We're out to satisfy our customers every day in every way through the car buying experience. From making the buying process quick and easy to a lifetime of service and convenience after the sale! We're proud to be your new hometown Hyundai dealer. We also proud to serve our surrounding neighbors in Peachtree City, Locust Grove, Conyers, Jackson, Fayetteville, Hampton, Tyrone, Newnan and Conyers, Stockbridge. Here, in our state-of-the-art dealership, you'll find a large selection of new Hyundais and a variety of quality, pre-owned vehicles in stock to fit all your driving needs and lifestyles.
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1785 Avalon Pkwy

McDonough, GA

30253

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Showing 1,131 reviews

March 10, 2024

Friendly however stained my interior with oil . I immediately called back and asked for my advisor to call me back for resolution however I never received a call More

by mzjazzcee
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Travis
Mar 11, 2024 -

McDonough Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Michael Austin Owner Loyalty Manager 470-713-7468

March 10, 2024

It had a very large section of cars on the slot. Our sales person was on time. More

by synetha.gilchrist
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Department was someone else
Mar 11, 2024 -

McDonough Hyundai responded

Hi Synetha: Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback! Michael Austin Owner Loyalty Manager 470-713-7468

March 10, 2024

-3 hour wait time for a less than 15 part change. -Never checked in with me to let me know service is taking longer than expected -was charged a deductible charge; that I later found out, I wasn’ More

by JAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MYREON B SHOCKLEY
Mar 14, 2024 -

McDonough Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

March 09, 2024

McDonough Hyundai treated us very well. They were respectful and saw to all my needs while helping get me the car of my dreams with little very hassle! More

by SAPHIREWILLIAMS75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cloud
Mar 11, 2024 -

McDonough Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 09, 2024

Great job guys! From beginning to end was a refreshing experience from other Hyundai service dealerships. Thanks and keep this up please. More

by keenan_ward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember younger guy's name. Thanks also, MYREON B SHOCKLEY
Mar 11, 2024 -

McDonough Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 09, 2024

The service department was professional, friendly, quick, and efficient. I will definitely return to this dealership when my car needs service. More

by nichelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MYREON B SHOCKLEY
Mar 11, 2024 -

McDonough Hyundai responded

Hi Nichelle, thank you! We take our reviews seriously and are delighted to hear about your visit. At McDonough Hyundai we are always striving to do better than your last visit. We hope you have a great day!

March 07, 2024

Tony was great and helped make the experience great for me and worked it out. More

by MRSWJOFFRION
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cloud
Mar 08, 2024 -

McDonough Hyundai responded

It's fantastic to hear that Tony provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

March 06, 2024

The process of buying a car was. .dare I say…enjoyable. We test drove the car, did the financing and all the paperwork all in 3 hours. Kyle was very upfront and knowledgeable about th More

by JSMITH6634
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kim
Mar 06, 2024 -

McDonough Hyundai responded

Thank you so much for your excellent review! We are so glad that Brian and Kyle had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Michael Austin Owner Loyalty Manager 470-713-7468

March 05, 2024

Upon arrival was greeted and proceed to go over the reason for my visit. I quickly realize I had chosen the wrong services. Luis verify what was need and I felt better with proceeding. I appreciate the More

by stewie.tms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Navarro
Mar 05, 2024 -

McDonough Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Luis met your expectations. Thank you for choosing McDonough Hyundai, we look forward to having you as a valued customer for many years to come! Michael Austin Owner Loyalty Manager 470-713-7468

March 05, 2024

On time service with good feedback. Checking done before & after rectification . Excellent service center in McDonough More

by hainishaanth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

McDonough Hyundai responded

Thank you for taking the time to share your thoughts on working with Willie and our team. We're glad to hear we delivered such a great experience! Michael Austin Owner Loyalty Manager 470-713-7468

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