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McDonough Hyundai

McDonough, GA

4.6
1,112 Reviews
At the All-New McDonough Hyundai, everything about us, centers around you. We're out to satisfy our customers every day in every way through the car buying experience. From making the buying process quick and easy to a lifetime of service and convenience after the sale! We're proud to be your new hometown Hyundai dealer. We also proud to serve our surrounding neighbors in Peachtree City, Locust Grove, Conyers, Jackson, Fayetteville, Hampton, Tyrone, Newnan and Conyers, Stockbridge. Here, in our state-of-the-art dealership, you'll find a large selection of new Hyundais and a variety of quality, pre-owned vehicles in stock to fit all your driving needs and lifestyles.
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1785 Avalon Pkwy

McDonough, GA

30253

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Showing 1,112 reviews

January 02, 2025

I made the appointment at least a week ahead of time, but when I got to the dealership, they said I did not have an appointment, but they were not busy so they put me in line anyway the service was fast litt More

by cliffj_548
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Craige Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

McDonough Hyundai responded

Thank you so much, Cliff, for your kind words, and for taking the time to leave us this wonderful feedback! Michael Austin Owner Loyalty Manager 470-713-7468

January 01, 2025

Considerate of my time and the staff was friendly polite and understanding. They really worked on getting my payment where I was comfortable. More

by amack46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamaal Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

McDonough Hyundai responded

Here at McDonough Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Michael Austin Owner Loyalty Manager 470-713-7468

January 01, 2025

Love the environment here at Hyundai. Matt and Mike helped us through the whole process w/o feeling rushed More

by lovedbyniya0324
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike and Matthew
Jan 02, 2025 -

McDonough Hyundai responded

It's great to hear that Matt and Mike were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

January 01, 2025

Very pleasant experience, Kyle was very friendly, very knowledgeable and very helpful. Brian, in financing was also very knowledgeable and helpful. Overall a very good experience. More

by kkmorgan71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

McDonough Hyundai responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at McDonough Hyundai and positive feedback means the world to our staff, particularly Kyle that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

December 31, 2024

If you are planning on buying call Omar he helps us tremendously with the sale and the delivery of my 2025 santa fe. He will help you get a god deal and the best of services! More

by ana.peralta.ga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

McDonough Hyundai responded

Thank you so much, Ana, for your wonderful review! We are thrilled that Omar had the opportunity to provide you with great service. We thank you for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

December 31, 2024

Great customer service at this location, my car was serviced in a timely manner. Great staff More

by kayjapowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Philon, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

McDonough Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing McDonough Hyundai. We look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

December 31, 2024

Fast friendly and courteous! ! Great group! Thank you Taylor for all of your help and support! More

by stevenix523
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael J Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor
Jan 02, 2025 -

McDonough Hyundai responded

Thank you for your business and this review. We're happy to hear that Taylor and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Michael Austin Owner Loyalty Manager 470-713-7468

December 31, 2024

Waste of time poorly, managed, very inexperienced staff,don't deal with them. Terrible back office. Rude and insensitive More

by gsbindramd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kyle Best
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tia Richardson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2025 -

McDonough Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

December 30, 2024

The process was too lengthy, over 3 hours. The salesperson had no computer on which to display the vehicles and so with each request that I made he had to physically leave the desk and go to More

by sandra-elliston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamaal Autry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred was great and walked each time to get costing for all my requests.
Dec 31, 2024 -

McDonough Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Michael Austin Owner Loyalty Manager 470-713-7468

December 30, 2024

Was informed that waittime would be 1 to 2 hours. Took a total of 4 1/2 hours to receive my vehicle. More

by treyharden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2025 -

McDonough Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

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