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McDonough Hyundai

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.6
1,130 Reviews
At the All-New McDonough Hyundai, everything about us, centers around you. We're out to satisfy our customers every day in every way through the car buying experience. From making the buying process quick and easy to a lifetime of service and convenience after the sale! We're proud to be your new hometown Hyundai dealer. We also proud to serve our surrounding neighbors in Peachtree City, Locust Grove, Conyers, Jackson, Fayetteville, Hampton, Tyrone, Newnan and Conyers, Stockbridge. Here, in our state-of-the-art dealership, you'll find a large selection of new Hyundais and a variety of quality, pre-owned vehicles in stock to fit all your driving needs and lifestyles.
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1785 Avalon Pkwy

McDonough, GA

30253

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Showing 1,130 reviews

April 17, 2024

My husband was given a quote for the work. After the work was completed, he was given a bill for $200 more. We were never asked if we would agree to the increase in the service. I called and l More

by teach25
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Riley was the advisor. She was kind. However, I believe she made the mistake of not giving us the correct quote.
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Apr 21, 2024 -

McDonough Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

April 17, 2024

Dealership tried to up charge thru texting and also tried to sale tires that were well within legal limits More

by joynerlawfirm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MYREON B SHOCKLEY
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Apr 19, 2024 -

McDonough Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

Apr 19, 2024 -

McDonough Hyundai responded

Hi, we are disappointed to learn of your experience here at McDonough Hyundai, but will take this opportunity to improve. If you would like to discuss your experience in more detail, please give us a call at (888) 346-8956 at your earliest convenience. We always look for opportunities to improve. We hope to hear from you soon so we can make this right.

April 16, 2024

Ask for Cedrick Reid for #1 best deal & great customer service. I highly recommend him! More

by VCARTER62048
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedrick Reid, Steve Cloud, DAN SCHWARTZ
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Apr 16, 2024 -

McDonough Hyundai responded

Thanks for sharing about your experience with McDonough Hyundai. We appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

April 16, 2024

Awesome! ! EVERYONE was professional, courteous, respectful and prompt. The work was explained to me thoroughly and an estimate given right away so that I coul More

by msdjones33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JADEN BOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Howard
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Apr 16, 2024 -

McDonough Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Michael Austin Owner Loyalty Manager 470-713-7468

April 15, 2024

Warm atmosphere, Will definitely refer my friends, I like how the dealer made me feel comfortable. More

by Tee
Recommend Dealer
Yes
Employees Worked With
CAMERON PHILLIPS
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Apr 15, 2024 -

McDonough Hyundai responded

We are very happy to have provided you with such a positive experience! Cameron and our team sincerely value your business and look forward to your next visit. Michael Austin Owner Loyalty Manager 470-713-7468

April 15, 2024

The service center was very clean. A service advisor was out to get my information and reason for bringing my vehicle almost immediately. He informed me of the waiting area with free More

by shangomoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
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Apr 15, 2024 -

McDonough Hyundai responded

Thanks for sharing your thoughts about your experience with McDonough Hyundai. We appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

April 15, 2024

Highly recommend coming in and working with Cameron Philips. Very knowledgeable and personable, makes sure you leave with a smile! More

by steph
Recommend Dealer
Yes
Employees Worked With
CAMERON PHILLIPS
Report | Print
Apr 15, 2024 -

McDonough Hyundai responded

Steph, Thanks for your feedback on your recent visit to McDonough Hyundai. It's great to hear that Cameron was able to assist you and that you had such a positive experience. Michael Austin Owner Loyalty Manager 470-713-7468

April 15, 2024

Bought a car from this dealership and they were amazing. Micheal Brim made sure I had all the information I needed and even worked passed closing to make sure I was satisfied with with my purchase. More

by Amiles2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Brim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cloud
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Apr 15, 2024 -

McDonough Hyundai responded

Thank you for your review and kind words for Michael! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

April 14, 2024

Very clean and everyone was nice and friendly and professional. Got the car service very fast. More

by lemondan85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2024 -

McDonough Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Michael Austin Owner Loyalty Manager 470-713-7468

April 13, 2024

You have a great employee in Cameron Phillips he's courteous and professional. Great job Hyundai! I have told all my friends about McDonough Hyundai. More

by stephanie
Recommend Dealer
Yes
Employees Worked With
Cameron Phillips
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Apr 14, 2024 -

McDonough Hyundai responded

Thank you so much for your excellent review! We are so glad that Cameron had the opportunity to work with you and thrilled that you found your experience with us to be positive. Please don't hesitate to reach out if you need anything else. Michael Austin Owner Loyalty Manager 470-713-7468

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