McDonough Hyundai

We had a wonderful experience purchasing our new Tuscon from McDonough Hyundai- Kevin was very couretous and professional- he knew the car and wasnt pushy- just wanted to help- when we returned another da from McDonough Hyundai- Kevin was very couretous and professional- he knew the car and wasnt pushy- just wanted to help- when we returned another day after test driving several vehicles, they remembered us, and the closing process was simple. Super thankful for Jamal (his mention of the local warranty was a big deal for us) and his support along with Alex and Brian-really the whole team there made it a very pleasurable experience. The day following the purchase Kevin helped us with a pairing issue which was more a lack of understanding of our own phones than the car! Whilst there he had the car polished up a bit more! Everything about the experience, and the actual center itself exemplified professionalism and courtesy. I didnt even mention the car- my wife loves it! More

Overall, it was well worth our time to drive 90 minutes out of our way to purchase this vehicle at this dealership. An additional plus, this specific dealership adds a Lifetime Limited Powertrain Warranty out of our way to purchase this vehicle at this dealership. An additional plus, this specific dealership adds a Lifetime Limited Powertrain Warranty after/on top of the Hyundai 10yr/100k (be sure to read the terms & conditions). On a personal note, I felt the dealership associates/employees overall impression exudes pride and professionalism throughout. More

Cedric Reid was great to work with. Great Knowledgable salesman. VERY, VERY, VERY disappointed that the dealership put their “McDonough Hyundai”sticker on MY CAR tailgate without perm Great Knowledgable salesman. VERY, VERY, VERY disappointed that the dealership put their “McDonough Hyundai”sticker on MY CAR tailgate without permission. You MUST have permission to put your advertisement on MY CAR. Please let me know how I can remove it without destroying the paint. More

He was very helpful and professional whatever questions I asked he answered. He was very kind asked he answered. He was very kind More

They didn’t honor the price that I was originally told and quoted. Didn’t honor the price of the vehicle that was posted on Carqurus and quoted. Didn’t honor the price of the vehicle that was posted on Carqurus More

I was a good experience,. The manager need to call me though, I specifically wanted a dealership close to where I am having the Caribbean Festival so we can showcase this vehi The manager need to call me though, I specifically wanted a dealership close to where I am having the Caribbean Festival so we can showcase this vehicle at the festival. where is my followup from the manager. I could have gone anywhere!! More

Came in for a TPMS reset. The estimate was $1500 just for the replacement of four TPMS sensors (I denied the service and went elsewhere to get it done for almost $1000 cheaper The estimate was $1500 just for the replacement of four TPMS sensors (I denied the service and went elsewhere to get it done for almost $1000 cheaper). On top of that, some of the recommended services were bogus. They recommended me getting my air filter ($51) and cabin air filter ($97) replaced. The problem with that is that I replaced them both myself two weeks prior. It was obvious no one actually went in and checked to see if those items needed to be replaced; they were just adding on additional services to make more money. After I denied all services, it still took over an hour for me to get my car back. It was a total estimate (if I approved all “recommended services) of $4227.91. All for a TPMS reset. I paid my $225 diagnostic fee and got out of there…that is, after waiting over an hour to get my car back. My impression was that this service department tries to extract the most money out of its customers. I have since gone to a different Hyundai dealership in the area and have had a much better experience. I will not be back to McDonough Hyundai. More

FANTASTIC & FAST SERVICE AND I DIDT WAIT LONG AT ALL THKS FOR STAFF WARM ATMOSPHERE FOR STAFF WARM ATMOSPHERE More

The process was very easy and timely and Omar was terrific. He was so courteous and patient!! terrific. He was so courteous and patient!! More

Great experience; especially working with Matthew Dix. He paid attention to my preferences and worked within my budget. He paid attention to my preferences and worked within my budget. More