McDonough Hyundai

The last time I visit this location, the service manager Tony was great. The experience I had on 5/30/25 was very bad. Justin customer service was terrible. First of all. My car sat there for a long while b Tony was great. The experience I had on 5/30/25 was very bad. Justin customer service was terrible. First of all. My car sat there for a long while before it went in second they never came out to talk to me about anything pertaining to my car third they didn’t ask me that I wanted a car wash or not which was very bad. I look forward to that car wash and last he didn’t explain anything to me about what my car needed in the future customer service is first and foremost. If you don’t have that, you won’t have a good customer and they won’t come back. More

Fantastic service at dealership. Friendly not pushy and fair. Barry and calyx were authentic and personable Friendly not pushy and fair. Barry and calyx were authentic and personable More

Great customer service from Tony Philon! He kept checking on us and made sure we received the best service! He kept checking on us and made sure we received the best service! More

Courteous, respectful and professional services. Curtis was professional and didn’t want me to walk out the door without a deal. I’m still waiting for his call. Curtis was professional and didn’t want me to walk out the door without a deal. I’m still waiting for his call. More

The service was terrible, not organized or helpful, I kept getting misinformation every week telling me my car would be done but it wast true. Could never get a hold of Logan and when I did he would say kept getting misinformation every week telling me my car would be done but it wast true. Could never get a hold of Logan and when I did he would say I’ll give you a call back and never did. Very unprofessional! I even talked to someone named Steven and he said he would help me but he couldn’t either and lied to me when he said he would get me a new advisor but didn’t. Even when my car was don’t after almost 5 weeks I went to get it and it took over 1 hour for no reason. I spoke to three people and they said they would help me but didn’t even do that. One of the same people came back to tell me my coffee was almost done, just shows how they don’t take customer care seriously. These people need to be retrained or fired I had a horrible experience just for a recall on my car. I will never be coming back and please someone fire Logan! And I’m still waiting to hear back from management More

Cedrick Reid was very knowledgeable in all the vehicles I test drove. He was very helpful and patient. Alex Clarke helped bring the del home and everything was smooth. test drove. He was very helpful and patient. Alex Clarke helped bring the del home and everything was smooth. More

Exceptional Service from Start to Finish! I recently purchased my 2025 Hyundai and had the absolute pleasure of working with Mark Jr. From the moment I walked into the dealership, he was p I recently purchased my 2025 Hyundai and had the absolute pleasure of working with Mark Jr. From the moment I walked into the dealership, he was professional, knowledgeable, and genuinely committed to helping me find the right vehicle. He took the time to answer all my questions, made the entire process smooth and stress-free, and never once made me feel pressured. His attention to detail, friendly attitude, and transparency made this one of the best car-buying experiences I’ve ever had. I’m beyond happy with my new Hyundai and so grateful for the top-tier service I received. If you’re in the market for a new car, I highly recommend asking for Mark Jr—he’s the real deal! More

It took 4 1/2 weeks for diagnostics and images to be uploaded to the manufacturer after we were told on more than one occasion that they were waiting on word from the manufacturer. When we got our vehic uploaded to the manufacturer after we were told on more than one occasion that they were waiting on word from the manufacturer. When we got our vehicle after 6 weeks, the air conditioner had not been reconnected, and the skid plate was inside the back of the vehicle dripping oil. My husband sat for six hours (8:00 - 2:00) waiting for a service tech to install the skid plate. Outright lies, misrepresentations, failure to respond to phone or email inquiries, misplaced blame, and mechanical neglect—those words sum up our experience. More

AWESOME customer service, but very lengthy wait for service completion. Agents were extraordinarily courteous and professional. service completion. Agents were extraordinarily courteous and professional. More