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934 Reviews of McDonald Volkswagen - Service Center
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May 10, 2017
Exceptional care and service We already knew that we loved McDonald Volkswagen. We've purchased two vehicles in six months from McDonald. (Thank you, Stephan!) But recently, we We already knew that we loved McDonald Volkswagen. We've purchased two vehicles in six months from McDonald. (Thank you, Stephan!) But recently, we've had the opportunity to visit the service department, too. What a magnificent operation! We were treated like royalty from the time we arrived until the work was completed - very quickly, I might add. Everyone was fantastic! Special thanks to Rachel for making our visit so comfortable and easy. Your team is truly exceptional! More
by Camp
Employees Worked With
Rachel Jury, Stephen Slater
Helpful May 09, 2017
Great customer service and cool video! I haven't been to McDonald VW in many years and was very impressed either the service and especially the service video and watching my car get worked I haven't been to McDonald VW in many years and was very impressed either the service and especially the service video and watching my car get worked on in the bay! More
by Dawnvb
Employees Worked With
Chris
May 03, 2017
10,000 mile service We stopped here as we travelled across the country. They were very responsive an helpful. They even gave us a rental car so we could get back to our We stopped here as we travelled across the country. They were very responsive an helpful. They even gave us a rental car so we could get back to our hotel and then back to the dealership. More
by mel
Employees Worked With
Michelle
April 27, 2017
Great Support from Service Adviser Megan I found a clip in my trunk that was related to the convertible top on my EOS. The convertible top was fixed to my satisfaction. Excellent Service. Ser I found a clip in my trunk that was related to the convertible top on my EOS. The convertible top was fixed to my satisfaction. Excellent Service. Service Adviser Megan is the best. More
by GS69
Employees Worked With
Megan Saunby
April 23, 2017
Excellent team players I've been coming here since we bought our Bug.The staff and service are excellent and try very hard.The new "deli" waiting room is awesome I've been coming here since we bought our Bug.The staff and service are excellent and try very hard.The new "deli" waiting room is awesome More
by Red Bug
Employees Worked With
I wish I could remember their names-very helpful and nice though
April 20, 2017
Excellent service ..got me in and out quickly, listened to my concerns and took care of them. I have always been happy with the service at McDonalds since purchasing my ..got me in and out quickly, listened to my concerns and took care of them. I have always been happy with the service at McDonalds since purchasing my Golf there. More
by quiltpinky1
Employees Worked With
Rachel in service
April 15, 2017
Marchbank review Efficient and friendly, and I would not change a thing! Service attendant explained everything clearly, car was clean and ready at the appointed time. Efficient and friendly, and I would not change a thing! Service attendant explained everything clearly, car was clean and ready at the appointed time. Thanks! More
by Barbara Marchbank
Employees Worked With
Can't remember
March 12, 2017
Great service Great advisor, good to work with. Technician well rounded and knowledgeable. On time with promise times and i was kept in the loop of what was going Great advisor, good to work with. Technician well rounded and knowledgeable. On time with promise times and i was kept in the loop of what was going on with my vehicle along with all the recommendations. More
by Julian
Employees Worked With
Megan
March 11, 2017
Rachel was awesome!!! I want to commend Rachel Jury for her outstanding service in working to get my Jetta completed in time for me to pick it up. She coordinated parts de I want to commend Rachel Jury for her outstanding service in working to get my Jetta completed in time for me to pick it up. She coordinated parts delivery and service work to complete the job two days earlier than predicted and I really appreciate the extra effort. More
by daveloomis
Employees Worked With
Rachel Jury
March 06, 2017
on time and as quoted we continue to use your facility for our VW. Like the people, but they change a lot. I like the video review of the car. we continue to use your facility for our VW. Like the people, but they change a lot. I like the video review of the car. More
by Wnan
Employees Worked With
Shawn
