Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
934 Reviews of McDonald Volkswagen - Service Center
Sort by
June 27, 2017
In Good Hands! Meghan, in service center, took care of everything! My stress was gone! I got the best customer service and quality of repair with this team! Meghan, in service center, took care of everything! My stress was gone! I got the best customer service and quality of repair with this team! More
by nnewlin
Employees Worked With
Meghan in the service center.
Helpful June 26, 2017
Great Service Easy, short wait and review of services done. I just pulled in, turned over my key, talked to the service person about what was being done, waited ins Easy, short wait and review of services done. I just pulled in, turned over my key, talked to the service person about what was being done, waited inside. More
by Neisa
Employees Worked With
Don't remember his name.
June 01, 2017
Spring Check-up I arrived at 11:00am for my check-up and got right in. I waited for my car in the reception room while they did the service. It was done by 12:30pm. I arrived at 11:00am for my check-up and got right in. I waited for my car in the reception room while they did the service. It was done by 12:30pm. I was on my way after Michelle explained all they did. Thanks for being prompt!! More
by jaw.09Tiguan
Employees Worked With
Michelle
May 29, 2017
Outstanding service Chris, our service advisor, was very helpful! Was very knowledgeable and communicated the status frequently which I appreciated. He also introduced me Chris, our service advisor, was very helpful! Was very knowledgeable and communicated the status frequently which I appreciated. He also introduced me with Shaun (sales) who was very helpful as well! We very much appreciated the military discount offered for Memorial Day weekend for service dept. More
by Lisa
Employees Worked With
Chris Long , Shaun Kennedy
May 26, 2017
Great Service Showed up 15 minutes early and had no wait time. Their text system and video text they send on status of the car is awesome. I was even able to pay Showed up 15 minutes early and had no wait time. Their text system and video text they send on status of the car is awesome. I was even able to pay online so all I had to do was pickup the keys. A great experience. More
by HappyGTIOwner
Employees Worked With
Megan Saunby
May 25, 2017
Excellent Friendly customer service and I love the new video and text messaging systems put into place since my last visit! Thank you so very much Friendly customer service and I love the new video and text messaging systems put into place since my last visit! Thank you so very much More
by Grathmcc
Employees Worked With
Michelle
May 25, 2017
Service department - Fast and excellent communication Professionals at McDonald Volkswagen make it seem easy. Let me know what to expect and the tech provided a video of the vehicle inspection ...very ha Professionals at McDonald Volkswagen make it seem easy. Let me know what to expect and the tech provided a video of the vehicle inspection ...very happy 👍 Like More
by Psalms
Employees Worked With
Michelle
May 24, 2017
Michelle is the best It is your people that make you the best in Co. I will continue to follow Michelle where ever she works.. thanks McDonald family dealer ! It is your people that make you the best in Co. I will continue to follow Michelle where ever she works.. thanks McDonald family dealer ! More
by Justice
Employees Worked With
Michelle in service
May 24, 2017
Service visit Although new with McDonald, Brandon was excellent. Very personable and helpful. Bla, bla, bla, bla, bla, bla, bla, bla, bla, bla, bla, bla, bla, bla, Although new with McDonald, Brandon was excellent. Very personable and helpful. Bla, bla, bla, bla, bla, bla, bla, bla, bla, bla, bla, bla, bla, bla, bla, bla, bla, bla, bla, More
by Scott W Brennan
Employees Worked With
Brandon, James Getty
May 22, 2017
Excellent service The moment I had service here I have excellent customer service James was extremely helpful everything was perfect. The video that was sent to me was The moment I had service here I have excellent customer service James was extremely helpful everything was perfect. The video that was sent to me was really knowledgeable and my car runs very smooth! More
by Jcastro
Employees Worked With
James z
