McDonald Volkswagen - Service Center

It was the best Everything was excellent and the best. The employ took extra time and effort to make sure my experience was wonderful and he went out of his way to ma Everything was excellent and the best. The employ took extra time and effort to make sure my experience was wonderful and he went out of his way to make sure my needs were taken care of. More

Shawn is the "best of the best" I have been to several VW dealerships and the service I received at at McDonalds was top tier! I recommend connecting to Shawn Sullivan to any new cus I have been to several VW dealerships and the service I received at at McDonalds was top tier! I recommend connecting to Shawn Sullivan to any new customer. More

Great communication Michelle is very thorough and responsive. Also, I really like getting a video from the person working on the car, it allows me to see and understand w Michelle is very thorough and responsive. Also, I really like getting a video from the person working on the car, it allows me to see and understand what is wrong, what is needed, etc. More

Really great!!! Loved the video done to explain my repair. Had to have my brand new car serviced. We bought it from a dealer in the springs and the engine light cam Loved the video done to explain my repair. Had to have my brand new car serviced. We bought it from a dealer in the springs and the engine light came on. Doug was great and had no issue with the warranty repair. Thanks Doug!!! More

A typical great experience. On time. Kept me informed through the day. Everything done as explained. Sorted out my ride. Doug Brown is great. Very professional, organized, friend On time. Kept me informed through the day. Everything done as explained. Sorted out my ride. Doug Brown is great. Very professional, organized, friendly, knowledge, service and customer oriented. Fantastic guy to work with. Give him a raise. What can I say? I keep coming back. More

Improved! The service department has improved dramatically since my last service visit. Specifically in communication and a free loaner car while the car was in The service department has improved dramatically since my last service visit. Specifically in communication and a free loaner car while the car was in the shop. For communication and updates the new text system and video of the technician’s overview and repair recommendations is an excellent improvement. On my previous service I received poor communication and was not offered a loaner car while my car was in the shop for five days. Thanks for the overall improvement. More

VW Jetta 1st service Things were handled perfectly, professionally and thoroughly. They did a great jorb. Doug was very pleasant and informative. I will bring my Jet Things were handled perfectly, professionally and thoroughly. They did a great jorb. Doug was very pleasant and informative. I will bring my Jetta for the other incremental services, as teh are More

The dealership is awesome! I have purchased two Beetles at McDonalds and had both of them serviced in their shop. I have always been impressed with the service managers, the cle I have purchased two Beetles at McDonalds and had both of them serviced in their shop. I have always been impressed with the service managers, the cleanliness of the installation, and the overall professionalism of all employees that I encountered. I didn't think that I could be impressed more favorably, but this visit proved me wrong. The new desks are wonderful, and the efficient manner that my bug was handled made me happy to deal with McDonalds, but the kicker was the video that I was sent that detailed the work that was done on the car. That was awesome. He showed me all of the items on my car, and I was thrilled that it was tip-top. The video was very impressive. I will continue to bring my vehicle to McDonalds. I know I will always be pleased. More

Great and easy service! Scheduling was easy, wait was short, service was fast and done right. My car was washed. I can't say anything more about my service. Scheduling was easy, wait was short, service was fast and done right. My car was washed. I can't say anything more about my service. More

Top notch and fast They have always been super fast and honest with me about my cars conditions. They work with me and actually listen to what I'm telling them and expla They have always been super fast and honest with me about my cars conditions. They work with me and actually listen to what I'm telling them and explain things to me so I understand my car. More