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McDonald Volkswagen - Service Center

Littleton, CO

4.9
934 Reviews

934 Reviews of McDonald Volkswagen - Service Center

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January 06, 2024

Doug was great to work with, got our issues resolved quickly, and was in constant communication More

by Mohansen99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Brown
Jan 08, 2024 -

McDonald Volkswagen responded

We are glad to hear that Doug provided excellent service and took care of all of your vehicle issues quickly. Thank you for choosing McDonald Volkswagen!

January 01, 2024

Chris provided excellent assistance by patiently explaining my car's service requirements. Despite my initial doubts and questions about out-of-pocket costs, he clarified the reasons behind each nec More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris O’Hearn (Service)
Jan 02, 2024 -

McDonald Volkswagen responded

Josh, it's great to know that Chris was able to provide you with the detailed information and assistance you needed at McDonald Volkswagen! We always aim for transparency when discussing service requirements. Thanks for your kind words!

December 30, 2023

The service and sales department at McDonald Volkswagen is simply the best! Antowine helped me get a beautiful Id4 and when there was a imperfection in the clear coat and problem with the passenger door, D More

by SPONTANIAC07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antowine and Doug
Jan 02, 2024 -

McDonald Volkswagen responded

We're so glad to know that Antowine and Doug provided you with top-notch service at McDonald Volkswagen! It's our goal to ensure every customer leaves happy. Thanks for your kind words, we hope you enjoy your new Volkswagen ID.4!

December 30, 2023

Great experience, thank you so much Daniel for your help. I was able to schedule an appointment next day, a car maintenance was completed just in a few hours. More

by pavelgoev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel from McDonalds VW
Jan 02, 2024 -

McDonald Volkswagen responded

Pavel, we're glad to know Daniel and our team at McDonald Volkswagen were able to assist you promptly. Thanks for the positive feedback!

December 30, 2023

Chris was very nice and my car was done on time. I would recommend to others. More

by holly_c_brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS
Jan 02, 2024 -

McDonald Volkswagen responded

Thank you for leaving McDonald Volkswagen a five-star review! We'll give kudos to Chris for his excellent service. See you next time!

December 30, 2023

Daniel was great! He explained the service very well and made a point to keep me informed while McDonald Volk had my car. Loved it!! Service was very quick and every e More

by AudreyRalphs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Jan 02, 2024 -

McDonald Volkswagen responded

Audrey, we're delighted to know that Daniel and the team at McDonald Volkswagen provided you with excellent service. We appreciate your feedback and look forward to serving you again in the future!

December 29, 2023

Friendly service. Work completed on-time with no surprises. New dealership building is beautiful and very comfortable. More

by Colorado VW Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Brown
Jan 02, 2024 -

McDonald Volkswagen responded

We're glad to know you enjoyed our service and the new dealership building at McDonald Volkswagen. Thanks for your positive feedback, we appreciate it!

December 28, 2023

Rachel was very accommodating. She explained the process and what work was needed. Kept us up to date when repairs were delayed. More

by wgosnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
Dec 28, 2023 -

McDonald Volkswagen responded

We're glad to know that Rachel was able to keep you informed and make your experience at McDonald Volkswagen a positive one! Thank you for the review — we appreciate it!

December 20, 2023

Stephen was very helpful and explained what had been completed on my recall notices. Am happy with the results. More

by carman_gail
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Guillet
Dec 20, 2023 -

McDonald Volkswagen responded

Carman, we're glad to know Stephen was able to assist you with your recall notices at McDonald Volkswagen. We always aim for clear communication and customer satisfaction!

December 17, 2023

Doug was able to get me in and out in about an hour for an alignment while I waited. He also had the car washed, which was a very nice surprise. More

by brentforden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Brown
Dec 18, 2023 -

McDonald Volkswagen responded

Brent, we're glad to know Doug and our team at McDonald Volkswagen were able to provide you with a quick and efficient service. We hope you have a wonderful day!

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