McDonald Volkswagen - Service Center

Looked after the insurance process from start to finish The insurance company wanted multiple stages to the repair; James and the team took care of it all from inspection to fix, and transport as needed. The insurance company wanted multiple stages to the repair; James and the team took care of it all from inspection to fix, and transport as needed. More

Routine Service; Recall Car was serviced in a timely matter. Staff was friendly and informative. Experience at McDonald continues to be superior from time of sale and now Car was serviced in a timely matter. Staff was friendly and informative. Experience at McDonald continues to be superior from time of sale and now servicing. More

Michelle is awesome !!! Service is always exceptional and seamless. will continue to send her more work! I really appreciate everything she does to help us out! !!! Service is always exceptional and seamless. will continue to send her more work! I really appreciate everything she does to help us out! More

Awesome Customer Service I really appreciate the excellent customer service I received from Michelle. She is friendly, courteous, knowledgeable and extremely professional. S I really appreciate the excellent customer service I received from Michelle. She is friendly, courteous, knowledgeable and extremely professional. She arranged for a loaner car for me and kept me informed as to service progress and status. More

Recall service Check in very easy. Car was ready a little before time given. Waiting area very nice and comfortable. Complementary drinks were appreciated. Paperwork Check in very easy. Car was ready a little before time given. Waiting area very nice and comfortable. Complementary drinks were appreciated. Paperwork on leaving was explained. More

Always professional and attentive Great dealership, sales and,service. Always friendly, professional. They listen. They are honest and direct. We have purchased 4 vehi led, to date. We Great dealership, sales and,service. Always friendly, professional. They listen. They are honest and direct. We have purchased 4 vehi led, to date. We will be back More

Quick, efficient, considerate, kind John was Quick, efficient, considerate, kind. Great service. Was easy to make appointment online, be followed up with pricing and served everything I John was Quick, efficient, considerate, kind. Great service. Was easy to make appointment online, be followed up with pricing and served everything I needed. Nice job More

50 thousand mile service on my Jetta Had a great experience with all members of your service team . My service provider was John . He was so nice and followed up my appointment with both Had a great experience with all members of your service team . My service provider was John . He was so nice and followed up my appointment with both a text and a phone call . More

Great service Very professional, friendly and efficient. Regular feedback on the progress of the repair. I will use McDonalds again and as well as recommend the dea Very professional, friendly and efficient. Regular feedback on the progress of the repair. I will use McDonalds again and as well as recommend the dealership to friends. More

Friendly & Efficient Very friendly staff and they even provide a video of their service work when finished. My only disappointment was that they said they had rental vehic Very friendly staff and they even provide a video of their service work when finished. My only disappointment was that they said they had rental vehicles available when I scheduled the appointment, but there were none when I arrived and I had to wait for the service to be completed. I suggest you call ahead to check if you need that. More