McDonald Volkswagen - Service Center

difficult to diagnose but well done VW sent me a video of my problem and solved a difficult knocking issue. Very courteous and prompt. The service rep called me to keep me informed. VW sent me a video of my problem and solved a difficult knocking issue. Very courteous and prompt. The service rep called me to keep me informed. More

Thank you - great job! Everything was handled professionally and perfectly! I brought my car in for the 20k service. It was handled perfectly. Done on time. We are Everything was handled professionally and perfectly! I brought my car in for the 20k service. It was handled perfectly. Done on time. We are very happy More

VW Tiguan 30K Service I scheduled the service for my car online which was very easy. The McDonald Service team confirmed the service and also followed up via text as a remi I scheduled the service for my car online which was very easy. The McDonald Service team confirmed the service and also followed up via text as a reminder. Upon arriving the Service team welcomed me and reviewed the service they were going to perform. They highlighted to me the waiting area where there were refreshments. I received a video of the various check points for the service give me confidence all 30K checks were being performed. Once completed they delivered my car, cleaned on the outside! Thanks to the service team! More

Courtesy The wait that I had at McDonald VW was probably the best that I’ve had. I loved that I could go on a sight on my phone and they let me know how far al The wait that I had at McDonald VW was probably the best that I’ve had. I loved that I could go on a sight on my phone and they let me know how far along they were and and also if they found anything wrong with my bug. They had water and other drinks that we could have. Connor was awesome, he is a very nice gentleman and he really seemed like he was taking a great interest in the way I drive my car. More

great! I have been servicing my 12 Jetta here since it was purchased. I have always felt that they have treated me fairly and with true care here. They mak I have been servicing my 12 Jetta here since it was purchased. I have always felt that they have treated me fairly and with true care here. They make every effort to complete the service job to my satisfaction, including shuttle rides and loaner cars, when necessary. Highly reccommended. More

Going the extra mile I had just been denied express service by another Volkswagen dealer who I will not name because my vehicle had more than 60,000 miles on it. I calle I had just been denied express service by another Volkswagen dealer who I will not name because my vehicle had more than 60,000 miles on it. I called McDonald Volkswagen and ask them if they would do a simple scheduled 90,000 mile maintenance. They not only did the maintenance but honored the discount that the other dealer was going to get me. The service was excellent I especially appreciated the video overview. Thank you McDonald’s volts wagon! More

Absolutely awesome! Very helpful and caring about my sensitive situation, Brad Murphy my advisor, is just amazing! I would love for my entire family experience such amazi Very helpful and caring about my sensitive situation, Brad Murphy my advisor, is just amazing! I would love for my entire family experience such amazing excellence! More

Exceptional Our car had to be towed in to McDonald service center. John was the service rep that handled our car. He was on constant communication with me thru ou Our car had to be towed in to McDonald service center. John was the service rep that handled our car. He was on constant communication with me thru out the process. We were totally satisfied. More

Work completed Delay collecting repair money on service contract put me out a little having to rent car. And there was delay because parts needed to be ordered. Delay collecting repair money on service contract put me out a little having to rent car. And there was delay because parts needed to be ordered. More

McDonalds Service Professional, efficient and tech always gets it right the 1st time. Very satisfied! Best dealership experience of any brand of any vehicle that I ha Professional, efficient and tech always gets it right the 1st time. Very satisfied! Best dealership experience of any brand of any vehicle that I have ever owned. More