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934 Reviews of McDonald Volkswagen - Service Center
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October 13, 2018
Great Experience I was able to get in and out of the service center very quickly. Brad is thoughtful of my time and answers all of my questions. Brad is always welcomi I was able to get in and out of the service center very quickly. Brad is thoughtful of my time and answers all of my questions. Brad is always welcoming and recognizes me whenever I need service on my VW Beetle. Thank you. More
by cstall
Employees Worked With
Brad Murphy
October 13, 2018
Good service A quick drop in replacement of a unexpectedly dead battery under warranty. Brad arranged uber transport both ways at no cost to me. Great service A quick drop in replacement of a unexpectedly dead battery under warranty. Brad arranged uber transport both ways at no cost to me. Great service More
by Tiguana
Employees Worked With
Brad Murphy in service provided great service!
October 13, 2018
Excellent Crew This visit was to get the phase II work done on my TDI. John was awesome to work with and patient with my schedule (which included a few days of my b This visit was to get the phase II work done on my TDI. John was awesome to work with and patient with my schedule (which included a few days of my being unavailable due to my daughter's sports schedule). The work was finished as quickly as it could have been, and done well. They even cleaned out the inside floorboards of the car, a chore I'd been putting off. Of all the VW dealerships we've dealt with since we bought this car, McDonald Volkswagen is the only one I'd recommend. More
by 123456
Employees Worked With
John Fullen, Doug Brown
October 12, 2018
SMOOTH. Everything was fixed right the first time in a timely manner. I will be back if I need any more repairs. Very Friendly and clean dealership. I'm impr Everything was fixed right the first time in a timely manner. I will be back if I need any more repairs. Very Friendly and clean dealership. I'm impressed.... More
by APO VW
Employees Worked With
Brad, Doug, Carlos in the shop and the whole Express service team
October 12, 2018
Service Action 24DR for ECM Checked in and out with Brad for the specified service. Service was performed on time, within an hour, and vehicle run through car wash. All wen Checked in and out with Brad for the specified service. Service was performed on time, within an hour, and vehicle run through car wash. All went well. More
by CraigH
Employees Worked With
Brad Murphy
October 12, 2018
Best service department Just perfect! Great experience. Very attentive, quick and polite :-) one of my best experience at a service department and will definitely be back ag Just perfect! Great experience. Very attentive, quick and polite :-) one of my best experience at a service department and will definitely be back again in the future. More
by Nordy
Employees Worked With
BRAD in service, Silke Refior
September 28, 2018
water pump It must have been hard to deal with the facts that I have had 4 water pumps in my car!! Everyone was great about it ,the work on my car was great! You It must have been hard to deal with the facts that I have had 4 water pumps in my car!! Everyone was great about it ,the work on my car was great! You should be proud of everyone working at your dealership !! I by my parts from your parts department and I will keep doing so thank you again for taking care of my car!!!!! More
by heidi1961
Employees Worked With
Brad
September 26, 2018
Best Service Experience! Brad provided the best customer service I have experienced at McDonald VW. He was personable, kept me informed at every step of the repair process, w Brad provided the best customer service I have experienced at McDonald VW. He was personable, kept me informed at every step of the repair process, was technically informative, and had all my service information at hand to answer every question I had regarding not only this service but a future pre-paid one. More
by EOSLarry
Employees Worked With
Silke Refior
September 14, 2018
What a refreshing experience! From Austin I had a great experience at VW. The Service person I dealt with was honest and efficient. Unlike most experiences I’ve had at other local VW service I had a great experience at VW. The Service person I dealt with was honest and efficient. Unlike most experiences I’ve had at other local VW service departments. Thank you Austin More
by Roger Rabbit
Employees Worked With
Austin
September 13, 2018
Excellent Love my VW Golf and love having this dealership to bring it to for servicing. Friendly & helpful people, clean and comfortable waiting area. They me i Love my VW Golf and love having this dealership to bring it to for servicing. Friendly & helpful people, clean and comfortable waiting area. They me informed about problems and progress on my car. Nice! More
by Golfer
Employees Worked With
Brad I
