McDonald Volkswagen - Service Center

Quick and easy service at McDonald Volkswagen My appointment for scheduled service went smooth! Car was ready after a couple hours as promised. Brad was pleasant to work with and went above and b My appointment for scheduled service went smooth! Car was ready after a couple hours as promised. Brad was pleasant to work with and went above and beyond to provide the best service! More

Professional Service Department The service technicians are very courteous and knowledgeable. The service area is always clean when we arrive and all work is done within a acceptable The service technicians are very courteous and knowledgeable. The service area is always clean when we arrive and all work is done within a acceptable amount of time. More

Battery testing and replacement I drove up to the service door, explained the issue with my battery and asked if there was any way I could have it tested and replaced that same day. I drove up to the service door, explained the issue with my battery and asked if there was any way I could have it tested and replaced that same day. They got me in ASAP and I was back on the road in 45 minutes. Brad and everyone in the Service Dept. I dealt with were fantastic. For a busy working mom with extra curricular activities that I have to shuttle my kids to, this quick and friendly service was greatly appreciated! More

Service and Emmisions Repairs When I arrived at my scheduled date and time service people were expecting me and, more importantly completely prepared to address my issues. They pro When I arrived at my scheduled date and time service people were expecting me and, more importantly completely prepared to address my issues. They provided free ride back to my house and kept my informed by telephone of the progress or the repairs. The repairs were completed expertly and in a timely fashion. My entire experience was very satisfying. I would whole heartily recommend McDonald Volkswagen. More

Quick & Professional First car, first service. Brad was polite and got me checked in and provided a shuttle back to my home. I received a video of my car service to show m First car, first service. Brad was polite and got me checked in and provided a shuttle back to my home. I received a video of my car service to show me all was in order, with recommended actions taken after a quick call to get an OK from me. Tech seemed competent and they confirmed that I had prepaid services so did not need to pay again, about which I appreciate the honesty. More

Sustained Improved Service We have used this service department since 2014. We have a 2010 Tiguan our son is driving until he completes college. I noticed a dramatic improvement We have used this service department since 2014. We have a 2010 Tiguan our son is driving until he completes college. I noticed a dramatic improvement in this service department in 2016 which has continued to present specifically with communication, loaner cars and new employees. More

Service good Timing was right, work was good, people were nice, and the price was good. I will be back with another Jetta on Sat at 9:30 Timing was right, work was good, people were nice, and the price was good. I will be back with another Jetta on Sat at 9:30 More

Well done, good and faithful servant!!!! I purchased a 2011 Prius from McDonald. My deal came with a number of free oil changes. I have been using them and time after time they produce qual I purchased a 2011 Prius from McDonald. My deal came with a number of free oil changes. I have been using them and time after time they produce quality vehicle service. Well Done! More

Very exceptional! I find McDonald so much more professional than other repair facilities, including other VW dealerships! I recommend them without question! Thea I find McDonald so much more professional than other repair facilities, including other VW dealerships! I recommend them without question! Thea and Doug are pro’s! More

Best service ever!!! I was totally blown away with the service I received. Everyone was friendly and seemed to really care and make my experience enjoyable. Thea was ver I was totally blown away with the service I received. Everyone was friendly and seemed to really care and make my experience enjoyable. Thea was very efficient and a pleasure to work with. I got a ride to and from work. Stan was a delight and a great driver. I would definitely refer my friends to McDonald Volkswagen. More