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McDonald Volkswagen - Service Center

Littleton, CO

4.9
934 Reviews

934 Reviews of McDonald Volkswagen - Service Center

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December 12, 2018

Quick and easy service at McDonald Volkswagen My appointment for scheduled service went smooth! Car was ready after a couple hours as promised. Brad was pleasant to work with and went above and b More

by Mamma Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad in service
Dec 13, 2018 -

McDonald Volkswagen responded

This is what we love to hear! We are so happy that your appointment went as planned and that Brad went above and beyond to provide great service! All of us at McDonald Volkswagen appreciate your business.

December 12, 2018

Professional Service Department The service technicians are very courteous and knowledgeable. The service area is always clean when we arrive and all work is done within a acceptable More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thea was a great help
Dec 12, 2018 -

McDonald Volkswagen responded

Hi Rich - We appreciate you taking the time to leave us a review! It's fantastic to hear that you receive consistently courteous and knowledgeable service. Thank you for being a loyal customer to McDonald Volkswagen!

December 10, 2018

Battery testing and replacement I drove up to the service door, explained the issue with my battery and asked if there was any way I could have it tested and replaced that same day. More

by PTTiguan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad - I believe manager of Service Dept.
Dec 10, 2018 -

McDonald Volkswagen responded

Thank you for the five star review! It was our privilege to get you into the shop quickly and back on the road with a new battery. We are so happy that our team was able to help keep your day on schedule! All of us at McDonald Volkswagen truly appreciate your business.

December 06, 2018

Service and Emmisions Repairs When I arrived at my scheduled date and time service people were expecting me and, more importantly completely prepared to address my issues. They pro More

by GLB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thea Hovet, Abraham C Este...
Dec 06, 2018 -

McDonald Volkswagen responded

We couldn't ask for a better review! It's fantastic to hear that your service appointment went smoothly from start to finish and that you were kept informed throughout the process. Thanks so much for recommending McDonald Volkswagen!

December 06, 2018

Quick & Professional First car, first service. Brad was polite and got me checked in and provided a shuttle back to my home. I received a video of my car service to show m More

by StannyCar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Murphy
Dec 06, 2018 -

McDonald Volkswagen responded

We're thrilled to hear that Brad and our team left a great first impression! It's also fantastic that the video of your car service made the process more transparent. We'd love to see you at McDonald Volkswagen again! Thanks so much!

December 04, 2018

Sustained Improved Service We have used this service department since 2014. We have a 2010 Tiguan our son is driving until he completes college. I noticed a dramatic improvement More

by Tig2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Akens
Dec 04, 2018 -

McDonald Volkswagen responded

Tig - It means so much to us that you've noticed improvements in our service department. We are constantly working to improve our customer's experience and are thrilled that you've seen the results! Thanks for being part of the McDonald Volkswagen family!

December 04, 2018

Service good Timing was right, work was good, people were nice, and the price was good. I will be back with another Jetta on Sat at 9:30 More

by Bill
Recommend Dealer
Yes
Employees Worked With
Doug Brown
Dec 05, 2018 -

McDonald Volkswagen responded

Hi Bill - Thanks for the excellent review! We look forward to assisting you with your Volkswagen Jetta this Saturday. See you at McDonald Volkswagen!

December 03, 2018

Well done, good and faithful servant!!!! I purchased a 2011 Prius from McDonald. My deal came with a number of free oil changes. I have been using them and time after time they produce qual More

by sunyasi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All the service writers rock.
Dec 03, 2018 -

McDonald Volkswagen responded

Thank you so much Sunyasi! We love that your Toyota Prius is in great hands with the McDonald Volkswagen service team. We really appreciate your review!

December 01, 2018

Very exceptional! I find McDonald so much more professional than other repair facilities, including other VW dealerships! I recommend them without question! Thea More

by Passat Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Brown, Thea Hovet
Dec 03, 2018 -

McDonald Volkswagen responded

Thank you for your fantastic feedback! We're so happy that you can count on our Service Team for professional repair services. Thanks so much for recommending McDonald Volkswagen!

November 30, 2018

Best service ever!!! I was totally blown away with the service I received. Everyone was friendly and seemed to really care and make my experience enjoyable. Thea was ver More

by Terri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thea, Stan
Nov 30, 2018 -

McDonald Volkswagen responded

Hi Terri - We're so happy that you were blown away by our service team! We love that Stan was able to give you a ride to and from work to make your day more convenient. Thanks for taking the time to leave us a review and for recommending McDonald Volkswagen!

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