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McDonald Volkswagen - Service Center

Littleton, CO

4.9
934 Reviews

934 Reviews of McDonald Volkswagen - Service Center

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January 16, 2024

Good communication. Good updates. Quick turn. Everything has been working good since I left there. More

by MCintheVW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris O'Hearn
Jan 17, 2024 -

McDonald Volkswagen responded

Thank you for the review! We appreciate your business and hope to see you again at McDonald Volkswagen!

January 14, 2024

Great communication and service was great. The service took just a few hours, which was great for my time. More

by jodirobinette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug in service
Jan 15, 2024 -

McDonald Volkswagen responded

Jodi, we're glad to know that you had a positive experience with our team at McDonald Volkswagen. We always aim for efficient and top-notch service! Thanks for your feedback.

January 13, 2024

The experience was great. Doug kept me informed of the required services and never pressured me to get something done that was optional. The video the technician, Luis, uplo More

by Eric J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas and Luis in service
Jan 15, 2024 -

McDonald Volkswagen responded

Eric, we're glad to know Doug and Luis provided you with a top-notch experience at McDonald Volkswagen. We always aim for transparency in our services! Enjoy your ride, and thanks for the review!

January 13, 2024

Helpful, courteous and faster than expected. Doug was the best! The whole experience was great! More

by Foulplay01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Jan 15, 2024 -

McDonald Volkswagen responded

We are thrilled to hear that Doug and the team provided excellent service. Thank you for choosing McDonald Volkswagen!

January 13, 2024

The service team is a true joy to work with when we have a recall or other issue. More

by knovak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Brake
Jan 15, 2024 -

McDonald Volkswagen responded

We are so happy that our McDonald Volkswagen team earned your five stars. Thanks for trusting us with your service needs.

January 10, 2024

Chris said the job would get done today and it was! I definitely appreciate being able to get in and out when all I wanted was one service. More

by kflynnofparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 11, 2024 -

McDonald Volkswagen responded

It's great to know that Chris and our team at McDonald Volkswagen were able to provide efficient service for you. We appreciate your feedback!

January 09, 2024

Doug our service representative, once we got the notification that the parts were available to fix the recall situation got us in for the repair and got it fixed in a timely manner. More

by Rich Petrone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Jan 09, 2024 -

McDonald Volkswagen responded

Rich, we're glad to know that Doug and our team at McDonald Volkswagen were able to assist with your recall promptly. Thanks for sharing your experience - drive safely!

January 09, 2024

Doug was great to work with. Came in late on Saturday afternoon and got done quickly. More

by kjcbbq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Brown, 5-stars
Jan 09, 2024 -

McDonald Volkswagen responded

Timely service is always our aim at McDonald Volkswagen! Thanks for recognizing Doug's efforts - happy driving!

January 08, 2024

Visiting relatives for the holidays, and planned to leave the next day. Check engine light came on. Able to make a next-day appointment and they resolved the issue asap. Doug kept me informed during the enti More

by Akamagidoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug (service)
Jan 09, 2024 -

McDonald Volkswagen responded

We're glad we could help get your vehicle back on track in time for your travels! It's great to know that Doug kept you well-informed throughout the process. Safe journeys, and thank you for choosing McDonald Volkswagen!

January 07, 2024

Pleasant, helpful staff. Immediate service. Interactions on the phone were polite and l never felt like staff was rushed. Chris was extremely professional. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris OHearne
Jan 08, 2024 -

McDonald Volkswagen responded

Ken, it's great to know that you had a pleasant experience with Chris and the rest of our team here at McDonald Volkswagen. We strive for professionalism in all interactions, so we are pleased to hear your positive feedback! Take care!

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