McDonald Volkswagen - Service Center

My TDI turn in was a very easy process. Silke was outstanding when i came in to turn in my Jetta for the Volkswagen TDI buyback program. She was very friendly and knowledgeable.It was a ver Silke was outstanding when i came in to turn in my Jetta for the Volkswagen TDI buyback program. She was very friendly and knowledgeable.It was a very easy and quick process.I look forward to using McDonald Volkswagen to buy another car in the future. More

Thea Rocks I’ve had largely positive experiences at McDonald VW and encouraged my boyfriend to buy a car from them, which he did and with which he is highly sati I’ve had largely positive experiences at McDonald VW and encouraged my boyfriend to buy a car from them, which he did and with which he is highly satisfied. My experiences are largely with the service department, which is impeccably run. Most recently, Thea was my associate and she was fantastic. More

outstanding This visit was as smooth as anyone could possibly expect. Austin was really curteous and set realistic expectations. The technician sent the inspectio This visit was as smooth as anyone could possibly expect. Austin was really curteous and set realistic expectations. The technician sent the inspection video with the appropriate follow up. Outstanding experience! More

Fantastic!! The Service Department always does an excellent job on my Alltrack! The video was very helpful!! My car is also always clean and shiny after a visit! The Service Department always does an excellent job on my Alltrack! The video was very helpful!! My car is also always clean and shiny after a visit! Thank you McDonald VW Service!!!! More

Looking for a lease Great experience at McDonald. Everyone was careful about our needs and we had a leasing offer meeting our budget and expectations.We appreciated the a Great experience at McDonald. Everyone was careful about our needs and we had a leasing offer meeting our budget and expectations.We appreciated the attention brought to us. More

Always great service! I love the McDonald VW service department! I am always greeted and helped promptly. Even when it is busy, I am recognized, and either helped quickly I love the McDonald VW service department! I am always greeted and helped promptly. Even when it is busy, I am recognized, and either helped quickly or asked to wait in the cafe with complimentary refreshments. The service is always thorough and professional. The parts department is also always great (Adam if I am correct) can always track down what I am looking for. I love cars and I love my VW! I think a great service partner promotes the well being and enjoyment of your car. I have owned numerous makes of cars that I unfortunately did not get the service and enjoyment I get with my Golf R and McDonald VW. More

Professional service. Good experience with McDonald VW. Professional with everything they do. They provided a video from the tech working on my car with the details of what Good experience with McDonald VW. Professional with everything they do. They provided a video from the tech working on my car with the details of what he was looking at and what repairs he would perform. The video showed all aspects of his inspection of the car in the engine compartment and the undercarriage. Provided free Uber rides from and to dealership. Overall, a positive experience. More

VW Golf service Enjoy the fact I can get a Saturday appointment for service. They were ready with paper work. Doug offered to get me coffee. I like the video the tech Enjoy the fact I can get a Saturday appointment for service. They were ready with paper work. Doug offered to get me coffee. I like the video the technician sends showing each item. Very helpful. They washed and vacuumed car out was an added bonus. More

Service department is great Brad was awesome! He goes way above customer service and makes the service process seamless. I showed up at the wrong time for my service but he made Brad was awesome! He goes way above customer service and makes the service process seamless. I showed up at the wrong time for my service but he made sure I could get the service done right then so I didn’t have to come back. So impressed! More

Great people, great service Very pleased with service at McDonald Volkswagen - Thea Hovat was great to work with and Celeste (technician) did a great job videotaping her diagnosi Very pleased with service at McDonald Volkswagen - Thea Hovat was great to work with and Celeste (technician) did a great job videotaping her diagnosis and explaining her work. Thank you! More