McDonald Volkswagen - Service Center

AUSTIN WAS AN AMAZING AND EASY ADVISOR TO WORK WITH AUSTIN WAS REALLY GREAT TO WORK WITH, WAS EXCEPTIONALLY WELL AT HANDLING MY NEEDS WITH SPEED AND EFFICENCY. WILL DEFINITLEY BRING MY BUISNESS BACK TO AUSTIN WAS REALLY GREAT TO WORK WITH, WAS EXCEPTIONALLY WELL AT HANDLING MY NEEDS WITH SPEED AND EFFICENCY. WILL DEFINITLEY BRING MY BUISNESS BACK TO THIS DEALERSHIP. More

Excellent service Brad was great ! Got me in and out quicker than expected he explained the issues with my car and took the time to answer all the questions I had Brad was great ! Got me in and out quicker than expected he explained the issues with my car and took the time to answer all the questions I had More

Fast, courteous, convenient McDonald VW service personnel are always courteous and polite. They have your vehicle ready on time and I LOVE the mechanic's video about the conditio McDonald VW service personnel are always courteous and polite. They have your vehicle ready on time and I LOVE the mechanic's video about the condition or needs of my car texted to me. I wouldn't take my VW anywhere else. More

Great service, great experience From the moment I arrived at the Mc Donald dealership Doug and the entire team were excellent, informative and helpful. They followed up with the time From the moment I arrived at the Mc Donald dealership Doug and the entire team were excellent, informative and helpful. They followed up with the time the car would be ready . The experience was outstanding and team could not be more helpful More

Awesome Great friendly ,helpful staff. I think the vehicle report is a good idea. Getting a ride home and back is helpful to me.. The dollars off coupon was a Great friendly ,helpful staff. I think the vehicle report is a good idea. Getting a ride home and back is helpful to me.. The dollars off coupon was also nice. More

TDI Service I appreciate the courteous reception and the details of the service department. Prices are little higher at McDonald but for some things it is worth I appreciate the courteous reception and the details of the service department. Prices are little higher at McDonald but for some things it is worth it. More

Service on my GTI Drop off was a breeze the night before. Brad called to keep me informed how the service was going. The video the technician emailed was informative to Drop off was a breeze the night before. Brad called to keep me informed how the service was going. The video the technician emailed was informative to watch and much appreciated. The car was completed when scheduled and pick up was as smooth as drop off. Great job!!! More

Great service The service staff are friendly and knowledge. I love the video feature where the mechanics show you exactly what they see. I would recommend servicing The service staff are friendly and knowledge. I love the video feature where the mechanics show you exactly what they see. I would recommend servicing your vehicle at McDonald. More

Needed recall work. I brought my car in for service, why does it show sales names instead of service members names that I did work with. I'm rating service not a sales de I brought my car in for service, why does it show sales names instead of service members names that I did work with. I'm rating service not a sales department. More

professional, thorough and pleasant service Doug Brown, the associate handling the service my car needed, was quite knowledgeable. He managed the service from beginning to end and made it a ple Doug Brown, the associate handling the service my car needed, was quite knowledgeable. He managed the service from beginning to end and made it a pleasant experience. He listened well, was thoughtful, and professional. Excellent service. More