McDonald Volkswagen - Service Center

Great service took a bumper sticker off my car. Much appreciated as I was concerned that I may scratch the car if I tried to do it. Took a little over an ho service took a bumper sticker off my car. Much appreciated as I was concerned that I may scratch the car if I tried to do it. Took a little over an hour to do Thanks Ann More

Fancy My husband and I had gone to Tynans VW about 15 mins after opening and they already had a 4hr wait for an oil change. We opted to try the McDonald’s l My husband and I had gone to Tynans VW about 15 mins after opening and they already had a 4hr wait for an oil change. We opted to try the McDonald’s location because we needed to get the oils change done before we took a road trip. Doug ushered us in and quoted us about an hour and 15 mins until our service was complete. No waiting to be seen, or waiting to be serviced. The lobby inside is incredible comfortable, offering several complimentary beverages as well as having a snack bar in which you can pay for a variety of cooked food. While you’re waiting for your car to be serviced they send a video describing/showing what work is being done to your vehicle and inform you of their reccomended services. Very impressed. More

Perfect Visit Arrived for appointment, greeted immediately. Rep reviewed with me what was to be done, then took the car. About 15 mins later, received the video o Arrived for appointment, greeted immediately. Rep reviewed with me what was to be done, then took the car. About 15 mins later, received the video of the safety inspection. About 20 mins later, rep came and told me I was ready to do. What more can one ask?? More

Brad Murphy is Tops! The bottom line for any Company as to how you as a customer feel about that Company really boils down to the interface you have had with a salesperson The bottom line for any Company as to how you as a customer feel about that Company really boils down to the interface you have had with a salesperson, customer service, or technical specialist. For McDonald VW, my opinion is 5-stars due to the courteous, prompt, and superior customer interactions I have had with my service advisor Brad Murphy. He is "tops" in every way! More

Service Plus Scheduled a visit for a fluid light warning, they were able to get me in at time convenient for me. Took care of some other issues as well, and always Scheduled a visit for a fluid light warning, they were able to get me in at time convenient for me. Took care of some other issues as well, and always finish with a car wash! More

Great Service Dept. I brought my Jetta from McDonald VW, and have had all the service done here. Great waiting area and always get work accomplish in a reasonable amount I brought my Jetta from McDonald VW, and have had all the service done here. Great waiting area and always get work accomplish in a reasonable amount of time. More

Had to pay for my Service on New Car. I thought it was in my lease but did not find out until it was time to take it in for service. for my Service on New Car. I thought it was in my lease but did not find out until it was time to take it in for service. More

One year check and a recall. The Brad and Doug show in service was truly awesome. I was expecting a 3-4 hour wait for my car to be completed. I had my car back in 70 minutes and w The Brad and Doug show in service was truly awesome. I was expecting a 3-4 hour wait for my car to be completed. I had my car back in 70 minutes and was headed home. More

Amazing! From start to finish. Working with Murphy has been nothing short of exceptional. He assisted me from start to finish in assisting me. He addressed all my concerns and met m Working with Murphy has been nothing short of exceptional. He assisted me from start to finish in assisting me. He addressed all my concerns and met me needs all the way. More

VW Beetle Headlight Issue My regular mechanic couldn't fix my Beetle's headlight. The high-beams work, but the low-beams do not. The McDonald mechanic explained what was wron My regular mechanic couldn't fix my Beetle's headlight. The high-beams work, but the low-beams do not. The McDonald mechanic explained what was wrong, and gave me an estimate for how much it would take to repair it. With this information, I'm going back to my regular mechanic, so he can understand the problem, and how to fix it. I'm convinced that he broke some bracket when replacing the headlight assembly, and thus, need to be responsible for the repairs that are now needed. I wasn't charged anything for this diagnosis at McDonald's for this diagnosis! More