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McDonald Volkswagen - Service Center

Littleton, CO

4.9
934 Reviews

934 Reviews of McDonald Volkswagen - Service Center

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February 23, 2019

Quick, thorough service This was my first time using the service department. The tech sent me a video of the work he did. It was really cool. He explained all of the componen More

by Egafford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Murphy
Feb 25, 2019 -

McDonald Volkswagen responded

It's wonderful to hear that the McDonald Volkswagen team left a great first impression for your first service visit! We are glad that the video was helpful to you as well. Thanks so much for the review, we look forward to assisting with your next maintenance service.

February 22, 2019

Thank You I had a great experience. Everyone was wonderful, and the car was finished on time, Thanks!!!! The coffee was also really good, its the little things More

by jsteink2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hejda
Feb 22, 2019 -

McDonald Volkswagen responded

We are delighted to read that you had a great service experience at McDonald Volkswagen! Thanks so much for posting about your visit, we look forward to serving you next time.

February 22, 2019

Great experience for a new customer Came in for my recall, it was a great experience overall. I’m a huge fan of the videos that get sent for the service check results. This instills conf More

by DylanSchlager
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Murphy, Dan Wiley
Feb 22, 2019 -

McDonald Volkswagen responded

Hi Dylan - Thanks for coming to McDonald Volkswagen for your recall repairs! We are delighted that you had a great experience and received friendly service. We would love to assist you in the future.

February 20, 2019

Excellent repair solution Brad with the technician provided a solution to my engine light that was well within my budget which was greatly appreciated. Thanks to all. Great c More

by ghalver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad and the technician
Feb 20, 2019 -

McDonald Volkswagen responded

Thanks for trusting us with your vehicle! We are delighted that Brad was able to repair your engine light and meet your budgetary needs. We appreciate your positive feedback of McDonald Volkswagen.

February 19, 2019

great customer service not sure what has changed but the service at McDonald Volkswagen is way way better than it has been in past years. Brad Murphy is an awesome service a More

by ashlet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Murphy
Feb 19, 2019 -

McDonald Volkswagen responded

Thank you for the fantastic review! We are constantly working to improve the experience of our guests and are so glad that comes through to you. We are delighted that you had a great service visit at McDonald Volkswagen and look forward to serving you for years to come.

February 19, 2019

Excellent Experience The service was completed much faster than expected, especially on a Saturday. Brad and Doug were extremely helpful and explained everything that nee More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Murphy and Doug Brown
Feb 19, 2019 -

McDonald Volkswagen responded

Hi David - We are happy to hear that your vehicle was repaired in a timely manner and that our team provided helpful service. We also appreciate the compliments of our facilities. Thanks so much!

February 18, 2019

Easy and highly satisfied. Scheduling and service was excellent! The service technician was friendly and the waiting area was very comfortable. I highly recommend the service de More

by sfranzen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Akens
Feb 18, 2019 -

McDonald Volkswagen responded

Thank you so much for the five-star review! We are grateful to have you as a McDonald Volkswagen customer and appreciate your recommendation. Have a wonderful week!

February 17, 2019

Delivered as promised!! Delivered on time at an even better price than quoted! I would highly recommend MVW to friends and family, and anyone else reading this review! More

by dzl49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Murphy, David Lax
Feb 18, 2019 -

McDonald Volkswagen responded

Your recommendation means the world to us! Thank you so much for supporting McDonald Volkswagen, we wish you safe and happy driving.

February 15, 2019

Great service for ALL ! Purchased my latest VW, 2nd hand. I had purchased NEW from McDonald in the past, so I go to them for my warranty services. I am getting the SAME gre More

by Driver Wanting VWs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
the Viking in Service
Feb 15, 2019 -

McDonald Volkswagen responded

We can't ask for better feedback than this! It's fantastic to hear that you can count on our team for reliable service. Thank you so much for being a loyal McDonald Volkswagen customer, we look forward to working with you for years to come!

February 15, 2019

On point, on time the first time What I like about MVW is that they are ready for me when I arrive, They tell me what I need and they deliver on time and on quote. Best of all, they More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin and Doug in service
Feb 16, 2019 -

McDonald Volkswagen responded

Jim, thank you so much for the great review. We love sharing feedback like this with the team. Thank you for choosing McDonald Volkswagen to service your vehicle. We'll continue to work hard at providing a great customer experience. Have a great weekend!

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