McDonald Volkswagen - Service Center

Fast and friendly First oil change & tire rotation for 2018 VW Tiguan. Service was very fast and the staff was friendly but courteous. See you next time around First oil change & tire rotation for 2018 VW Tiguan. Service was very fast and the staff was friendly but courteous. See you next time around More

Recall support. Great work! Waiting just for airbag in both Texas and Georgia. We moved here you found me and helped us make this happen ASAP. You did review vehicle for trad Waiting just for airbag in both Texas and Georgia. We moved here you found me and helped us make this happen ASAP. You did review vehicle for trade in - not good. I think any car that runs is worth more than 250 More

Brad was great Brad was wonderful and kept me informed!! He's knowledgeable & easy to talk to. But..... I'm not happy with where things were left! When I brought Brad was wonderful and kept me informed!! He's knowledgeable & easy to talk to. But..... I'm not happy with where things were left! When I brought my beetle in my back up camera worked for only 5 seconds. When I got my car back, it doesn't work at all!!! Since it's a safety feature, I think it needs to be fixed or replaced by you. More

Amazing service Doug was so courteous and professional. He walked me through the whole service process when I came in. Then was emailed a video of my inspection. That Doug was so courteous and professional. He walked me through the whole service process when I came in. Then was emailed a video of my inspection. That was awesome. My husband is actually working excited about his upcoming oil change. And can’t wait to get a new vehicle when our lease expires in August. More

On point The team checked me in quickly, gave realistic expectations of the timeline for checking my vehicle. Sent we a walk through video along with my quote, The team checked me in quickly, gave realistic expectations of the timeline for checking my vehicle. Sent we a walk through video along with my quote, and communicated along the way. Excellent service! More

Older Jetta needing a little TLC My 2001 Jetta was in need of a new windshield spray hose and sprayers. They took great care of my car and also found a recall that needed to get fixed My 2001 Jetta was in need of a new windshield spray hose and sprayers. They took great care of my car and also found a recall that needed to get fixed. All in all, they did a great job giving my car that extra TLC an older car needs. Thanks! More

Excellant Service is well done the employees are very helpful and friendly, the video walk thru is excellent idea on the mechanics findings love it! Keep this p Service is well done the employees are very helpful and friendly, the video walk thru is excellent idea on the mechanics findings love it! Keep this process More

21st Century Repair Shop Environment From the arriving in an enclosed garage, immediately being greeted and led to my service provider; a through explanation by Horace of what services I From the arriving in an enclosed garage, immediately being greeted and led to my service provider; a through explanation by Horace of what services I was receiving and hurrying to get my car in process because he knew I was waiting; a comfortable, spacious waiting area; while waiting a video texted to my phone showing my car with the technician explaining what service was being provided. No surprises at check out. Someone had accidentally not left my keys in my car and a genuine and timely effort was made to retrieve them. More

One hour away from home - and I'd go back! Brad was such a great service rep for you all! He has a great sense of humor and made the visit so enjoyable. At one point, he even walked ten minut Brad was such a great service rep for you all! He has a great sense of humor and made the visit so enjoyable. At one point, he even walked ten minutes across the parking lot to retrieve my checkbook because I had left it in the front seat! The price was very reasonable and I feel so good knowing that the dealer I got the car from looked at it from head to toe. Thanks so much. My Atlas is the best car I've ever owned and I have loved the service. Thanks, VW and thanks, Brad! Julie R. More

VW Fam As always, Brad took exceptional care of my VW. Easy to book an appointment, quick to get in. Asked if I was waiting for my service, or if I needed As always, Brad took exceptional care of my VW. Easy to book an appointment, quick to get in. Asked if I was waiting for my service, or if I needed a ride! Of course... Test driving was tempting, so once my Tiguan was completed, Logan took it for a quick appraisal. I appreciate the time consideration and being taken care of each time I'm in. Thanks guys! More