McDonald Volkswagen - Service Center

Exceptional service, highly recommend! Our first trip to McDonald VW for service. Super impressed from start to finish. Very friendly and knowledgeable staff. We were greeted by Doug Bro Our first trip to McDonald VW for service. Super impressed from start to finish. Very friendly and knowledgeable staff. We were greeted by Doug Brown in service, was super to work with. They did a great job serving our vehicle which included a walk around video detailing everything they checked, then finished with a car wash. Great, easy experience! Thank you! More

50000 mile service. Easy to book on line. Very professional and all my info ready to hand. Liked the video review. Appreciated the complementary Uber rides and review of Easy to book on line. Very professional and all my info ready to hand. Liked the video review. Appreciated the complementary Uber rides and review of upfront pricing. More

Excellent service All service performed as described. The video of the inspection was outstanding and unexpected. Providing for an ubber for my round trip home and back All service performed as described. The video of the inspection was outstanding and unexpected. Providing for an ubber for my round trip home and back was totally unexpected. Totally satisfied with my experience today. More

Great at keeping in touch with you What I love about McDonald VW service is the video they take as they go around your vehicle. They tell you about anything unexpectedly wrong and even What I love about McDonald VW service is the video they take as they go around your vehicle. They tell you about anything unexpectedly wrong and even tell you when something is doing well. Then they send you the video via text. Great people. Love bringing my car here. More

30,000 mile service Horace was great! I liked the video done so I could see what needed to be fixed and replaced on my car. I will be back next time. Horace was great! I liked the video done so I could see what needed to be fixed and replaced on my car. I will be back next time. More

Wonderfull customer service They have the best customer service ever. I highly recommend this dealership. I love the customer service they always provided ti my CC i am planning They have the best customer service ever. I highly recommend this dealership. I love the customer service they always provided ti my CC i am planning to buy a new vehicle in this dealership. Thank you. More

Quality group Professional and courteous staff from the first phone call placed, updates, and getting the car back. The environment of this service center was the Professional and courteous staff from the first phone call placed, updates, and getting the car back. The environment of this service center was the most pleasant ever experienced! More

Met appointment time and delivered great service McDonald Volkswagen met me with a warm greeting and took care of my beetle in a timely and professional manner. I was most pleased to find it clean a McDonald Volkswagen met me with a warm greeting and took care of my beetle in a timely and professional manner. I was most pleased to find it clean and repaired when it was returned to me! Thea made me feel right at home. More

Overall Great Experience Great experience with everything. Easy to book service, communicated very well with reminders, easy drop off and pickup, service video is extremely be Great experience with everything. Easy to book service, communicated very well with reminders, easy drop off and pickup, service video is extremely beneficial, and follow up! Definitely the only place I’ll service my car More

Fast and Friendly You team is always super helpful and honest, especially Brad. He took care of everything and had my vehicle done extremely fast - which I appreciate You team is always super helpful and honest, especially Brad. He took care of everything and had my vehicle done extremely fast - which I appreciate so much. . Thanks! Susan More