McDonald Volkswagen - Service Center

A Great Service Experience I appreciate the service Brad provided. I had a laundry list of repairs and concerns. All my questions were answered and every concern was taken ca I appreciate the service Brad provided. I had a laundry list of repairs and concerns. All my questions were answered and every concern was taken care of. More

Great customer service Horace was fantastic - knowledgeable, helpful, efficient. Explained everything before and after the service. Highly recommended him! Also, the video s Horace was fantastic - knowledgeable, helpful, efficient. Explained everything before and after the service. Highly recommended him! Also, the video summary of the service is great. More

Great service, thanks! I just too my car to McDonald Volkswagen for its first service. Very friendly stuff (except for the big bald guy on the far left desk who fills like h I just too my car to McDonald Volkswagen for its first service. Very friendly stuff (except for the big bald guy on the far left desk who fills like he is very tough), on the other hand, Austin is the one who helped me and he is very nice. They called and Uber to take me to the office when I dropped the car off and they even send another Uber to pick me up to go back to the dealer. More

They did a great job! Thanks for the timeliness and answering questions. Thanks also for getting me in so quickly and getting it all done. Thanks for the timeliness and answering questions. Thanks also for getting me in so quickly and getting it all done. More

Great service The car was dropped off and the work completed in a timely manner. Valid recommendations were made to keep my car running well. The paperwork was read The car was dropped off and the work completed in a timely manner. Valid recommendations were made to keep my car running well. The paperwork was ready when I arrived to pick up the car and the areas I needed to sign were tabbed and highlighted. Love the video showing the condition of my car! More

Service is excellent! Brad was very polite & had my car finished within the timeframe he stated. I would recommend this service Dept to everyone! I’m really impressed with Brad was very polite & had my car finished within the timeframe he stated. I would recommend this service Dept to everyone! I’m really impressed with this location. More

Outsanding service! McDonald VW service shines - again! I have taken my Beetle to McDonald for service for 12 consecutive years due to their professionalism, the quality McDonald VW service shines - again! I have taken my Beetle to McDonald for service for 12 consecutive years due to their professionalism, the quality of the work performed and consistent fair pricing. The personal approach of their employees and exceptional customer service are most appreciated. More

30k service Keep up the great work! Very friendly and made me feel at home and always able to accommodate my schedule. They are all very professional too. Clean p Keep up the great work! Very friendly and made me feel at home and always able to accommodate my schedule. They are all very professional too. Clean place as well. More

Great service and great advisor Easy to set up appointment for oil change and service. Quick an easy sign in and sign out. The test message giving me status of the service and even v Easy to set up appointment for oil change and service. Quick an easy sign in and sign out. The test message giving me status of the service and even video was a nice touch. I will be back. Thank you! More

Perfect oil change experience Great to have a perfect experience. On time as promised. Waiting area has strong wi-fi, fresh warm coffee and a comfortable working environment. Posit Great to have a perfect experience. On time as promised. Waiting area has strong wi-fi, fresh warm coffee and a comfortable working environment. Positive and friendly employees complete the entire customer experience. More