McDonald Volkswagen - Service Center

The service was great. I wouldn't go anywhere else. Brad helped with my routine maintenance exceptionally. He pointed out an item that needed attention now and services that I would need soon. I'd recom Brad helped with my routine maintenance exceptionally. He pointed out an item that needed attention now and services that I would need soon. I'd recommend service here to anyone. More

Professional friendly service. Friendly, knowledgeable, help. Great explanation of service. Great communication and prompt service. Clean environment. Love the service video sent to Friendly, knowledgeable, help. Great explanation of service. Great communication and prompt service. Clean environment. Love the service video sent to my phone. Felt appreciated as a customer. More

Car problems fixed I had a problem that 3other mechanic could not fix and you all did it...no problems so far. It was a good price too I had a problem that 3other mechanic could not fix and you all did it...no problems so far. It was a good price too More

Great service from an exceptional team When I called the service center they found time for me the next day and made sure they had the parts in advance for my repairs. They repaired a broke When I called the service center they found time for me the next day and made sure they had the parts in advance for my repairs. They repaired a broken part in my car as it was covered under warrant my and treated me and my time with respect. I would definitely go to this again and buy Volkswagen again. More

Great work and service The work that was performed to my Volkswagen was great. They changed out my fuel filter as part of a recall and my vehicle did not smell like gas afte The work that was performed to my Volkswagen was great. They changed out my fuel filter as part of a recall and my vehicle did not smell like gas after the repair More

Seamless Experience Loved getting the video of what was wrong with the car. They worked seamlessly with my insurance company and made the whole experience easy and stres Loved getting the video of what was wrong with the car. They worked seamlessly with my insurance company and made the whole experience easy and stress free. More

My Needs Were Met My family and I just moved here from the east coast where front plates were not required so I didn’t have a bracket on the front of my car. I brought My family and I just moved here from the east coast where front plates were not required so I didn’t have a bracket on the front of my car. I brought my car in with the bracket I had received at the time of vehicle purchase and they installed it with no problem. My only concern is, once I receive my new plates, I’m going to have to visit them again because I cannot figure out how to get the “screws” out so I can attach my tag. They look more like plugs than screws. Other than that, they did a good job. (I have no idea who assisted me but since the field was required, I just picked a name.) More

Wonderful Service Like most drivers, there’s a lot of anxiety when your check engine light comes on and you go to the dealer. It turned out to be major emissions failur Like most drivers, there’s a lot of anxiety when your check engine light comes on and you go to the dealer. It turned out to be major emissions failure and while fixing that, multiple oil leaks were found as well. The emissions system was still under warranty as was the power train. Brad Murphy was my service rep and he helped clear all the warranty work with VW while giving me constant updates. Brad also arranged for a nice loaner car while my car was being fixed. I am very happy to report that Volkswagen stood behind their product and Brad Murphy is a great ambassador for both VW and McDonald. More

Great Customer service I drive all the way across Denver because I trust your service team. My car runs much better. Great work and excellent service. Thanks again. I drive all the way across Denver because I trust your service team. My car runs much better. Great work and excellent service. Thanks again. More

Not as difficult as I thought, in fact, not difficult at all I went for a possible recall check and had my tires rotated. They were done in no time and found my car in perfect shape. I went for a possible recall check and had my tires rotated. They were done in no time and found my car in perfect shape. More