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McDonald Volkswagen - Service Center

Littleton, CO

4.9
934 Reviews

934 Reviews of McDonald Volkswagen - Service Center

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September 05, 2019

Great service on short notice It was a Saturday and the engine check light came on with a couple of stutter from the engine. Finding someone to check the vehicle on a short notice More

by PIERRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service person, friendly but IMO fortunately I cannot recall the name.
Sep 05, 2019 -

McDonald Volkswagen responded

Thank you, Pierre, for your 5-star review of McDonald Volkswagen. It's great that we could quickly check your engine and get this problem fixed fast for you. Customer service is important to us and we are pleased this was demonstrated to you during this visit. Hope to see you again soon and have a great day!

August 25, 2019

Great people The service manager, Brad, who worked with us was great. He called when he had any questions and let me know when the car was done. He also was able t More

by tamikoh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Aug 26, 2019 -

McDonald Volkswagen responded

Thank you very much for the wonderful compliments of our Service Team. We are grateful to have you as a customer of McDonald Volkswagen!

August 16, 2019

Quick turnaround for an out of town customer. Horace was great to work with on my issue. I was visiting family in Denver when my Touareg had a small issue. I have had my Passat in to McDonald abou More

by VDubber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Horace
Aug 16, 2019 -

McDonald Volkswagen responded

For you to say "McDonald VW has the best service department that I have ever encountered" means the world to us! We are delighted to hear that your recent visit went smoothly and that Horace took care of your issue quickly. Thank you so much for the rave review!

August 13, 2019

Customer Friendly Took my Bug in for a shot ignition and headlight. Great communication during repair. Even a video explaining issues. Received a rental car for a busy More

by rturner61477
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thea
Aug 13, 2019 -

McDonald Volkswagen responded

It's wonderful to hear that your car is running smoothly after your visit to McDonald Volkswagen! We also love that the service video was helpful to you. Thanks so much and see you next time!

August 13, 2019

Brad rocks!! From the moment I pull into the service center, Brad makes me feel like my appointment is very important to him and the rest of the service team. The More

by Belfordgal
Recommend Dealer
Yes
Employees Worked With
Brad in Service
Aug 13, 2019 -

McDonald Volkswagen responded

Thank you so much, Claire! We are delighted to hear that you can depend on Brad and the rest of the McDonald Volkswagen team to take excellent care of you and your vehicle. We truly appreciate you taking the time to recommend us.

August 11, 2019

Service Amazing customer services I got right in maintenance was completed in a timely manner. Everyone was friendly and helpful. Would recommend McDonald to More

by Mary n1942
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Horace
Aug 12, 2019 -

McDonald Volkswagen responded

Mary, thank you for this lovely review of our service team at McDonald Volkswagen! Your recommendation means everything to us. We look forward to seeing you next time. Safe travels.

August 11, 2019

On time and on the mark...great service! Excellent service! From start to finish the service on my car was handled in to notch manner. I will recommend McDonald service department to all who More

by soodie123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Horace
Aug 12, 2019 -

McDonald Volkswagen responded

It's wonderful to hear that we earned your five-star review and recommendation! Thank you so much for posting about your recent visit to McDonald Volkswagen. If any future issues should arise, we will be here to help.

August 10, 2019

90,000 mile check up The Team does a very comprehensive review of the cars needs and recommendations. As this is my daughters vehicle, I like to keep it in great running More

by Dave H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thea Hovet and Carlos R.
Aug 11, 2019 -

McDonald Volkswagen responded

Nothing better than a great review, thanks, Dave! We appreciate your kind words and your support for our service department. We look forward to your next visit! The McDonald Volkswagen Team.

August 03, 2019

#1 service department in Denver hands down Going on the 3rd year here in Denver and hands down McDonald Volkswagen just rocks. Working with Brad Murphy has been nothing for of exceptional. He a More

by Murphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Murphy
Aug 05, 2019 -

McDonald Volkswagen responded

Thank you for your 5-star review of McDonald Volkswagen! It's wonderful to read your positive feedback about our dealership and the excellent customer service you received from Brad on our team. Thank you for your support and see you next time!

August 02, 2019

Beyond the Call of Duty I recently had a series of problems with my new Beetle. Dan Brown went beyond my expectations to make sure things were fixed properly. Brad was the More

by noreplyBob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Brown. Brad
Aug 02, 2019 -

McDonald Volkswagen responded

It's wonderful to hear that your Beetle is running smoothly after your visit to McDonald Volkswagen! Thank you so much for your kind words about Doug and for taking the time to contact us personally. We are delighted that you're a happy customer.

Aug 02, 2019 -

noreplyBob responded

Oops! I meant Doug Brown.

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