McDonald Volkswagen - Service Center

Perfect all the way Greeted promptly, reviewed what was to be done, showed me waiting area, sent a text with the mechanics review of what he had done, what might be recom Greeted promptly, reviewed what was to be done, showed me waiting area, sent a text with the mechanics review of what he had done, what might be recommended. Called me back from waiting area, reviewed the charges and paperwork, sent me on my way....whole process took just less than an hour. WOW!! More

Thorough Treated like a valued customer (remembered!). All my requests met, and additional items suggested and dealt with. I was waiting for work to be done, a Treated like a valued customer (remembered!). All my requests met, and additional items suggested and dealt with. I was waiting for work to be done, and was updated as things progressed. Brad was concerned that things were taking too long, but I was not concerned. (He may have felt I was hovering--really just needed to move around.) More

Brad is top-notch Service was quality and efficient. Brad is on top of his game and very responsive. It was a pleasure working with him. I will be back Service was quality and efficient. Brad is on top of his game and very responsive. It was a pleasure working with him. I will be back More

Enjoyable experience Went for a recall issue. Appreciated the communication and service. Really liked the video I received via text to tell me about the health of my ca Went for a recall issue. Appreciated the communication and service. Really liked the video I received via text to tell me about the health of my car. More

Staff Check in was quick and informative. I Apperciated the video. Thea Hovet was professional and friendly. Liked the drop off and pick up service. I would Check in was quick and informative. I Apperciated the video. Thea Hovet was professional and friendly. Liked the drop off and pick up service. I would highly recommend Mcdonakd service dept. More

ABSOLUTLY AMAZING EXPERIENCE GOOD JOB GUYS I WILL BE TELLING EVERYBODY ABOUT YOU ALL YOU GUYS ARE JUST SO COOL I DONT KNOW WHAT TO SAY GOOD JOB KIDDOS I WILL ALWAYS BRING MY VEHIC GOOD JOB GUYS I WILL BE TELLING EVERYBODY ABOUT YOU ALL YOU GUYS ARE JUST SO COOL I DONT KNOW WHAT TO SAY GOOD JOB KIDDOS I WILL ALWAYS BRING MY VEHICLES TO YOU GUYS FOR SERVICE AND WHEN I CAN AFFORD IT IM GONNA BUY A NEW VW FROM YALL More

Great Service! First time in with McDonald VW and I’m truly pleased with friendliness and professionalism of the staff. Will continue to use this dealership for all First time in with McDonald VW and I’m truly pleased with friendliness and professionalism of the staff. Will continue to use this dealership for all my VW needs! More

Professional and pleasant I've found this dealership's service department to be excellent for several years. They do what they say and let you know by video what was done - tr I've found this dealership's service department to be excellent for several years. They do what they say and let you know by video what was done - truly professional. And the friendliness and respect of those managing the services is authentic and greatly appreciated! More

Wonderful experience! All products were installed as promised, instructions for care gone over clearly. Loaner was provided even overnight as I could not return immediately All products were installed as promised, instructions for care gone over clearly. Loaner was provided even overnight as I could not return immediately to pick up my car. Friendly and knowledgeable; highly recommend! More

Always great service! The team at McDonald always takes great care of my VW. The work is always correct, on time, and priced fairly. The transport to my work is also a gr The team at McDonald always takes great care of my VW. The work is always correct, on time, and priced fairly. The transport to my work is also a great service to me. Big shout out to Brad, my service advisor. More