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This rating includes all service center reviews, with more weight given to recent reviews.
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934 Reviews of McDonald Volkswagen - Service Center
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November 19, 2019
Prompt and thorough parts service and coding of keys Service Department understood what I needed. Comfortable area to wait while vehicle serviced. Thoroughly enjoyable experience. Free coffee and interes Service Department understood what I needed. Comfortable area to wait while vehicle serviced. Thoroughly enjoyable experience. Free coffee and interesting magazines. Service completed in less time than predicted. More
by gjenkinsmd
Employees Worked With
Brad Murphy
November 16, 2019
I am satisfied. My service advisor clearly explained what service was going to be performed, and how long it would take. I liked the technicians report that was text My service advisor clearly explained what service was going to be performed, and how long it would take. I liked the technicians report that was texted to me. More
by Review
Employees Worked With
Service technician and advisor
November 11, 2019
Service Our 30k miles service was handled within the time frame agreed upon and at the cost agreed to. No complaints at all. Quick getting checked in and out Our 30k miles service was handled within the time frame agreed upon and at the cost agreed to. No complaints at all. Quick getting checked in and out More
by Jesper
Employees Worked With
Doug Brown
November 02, 2019
I travel out of my way (about an hour)just to come to your dealership. Your staff has always made me feel like family and never treats me like a $$. your dealership. Your staff has always made me feel like family and never treats me like a $$. More
by Arrjmom
Employees Worked With
Doug-service guru
November 01, 2019
It was my first time in the shop since buying my new car. I loved the service and my sales guy was amazing. He took care of me and had me out super fast. I loved the service and my sales guy was amazing. He took care of me and had me out super fast. More
by Oscar
Employees Worked With
Other Employees :
Silke Refior, Scott Mitchell, Scott McGrew, Chris Christensen, Michael Barnett, Troy Stang, Bernard Brake, John O'Hanlon
November 01, 2019
Friendly, polite, customer-oriented service. Am very happy. Service is great at McDonald VW. Feel comfortable we are being treated fairly. Have 3 cars serviced by them. happy. Service is great at McDonald VW. Feel comfortable we are being treated fairly. Have 3 cars serviced by them. More
by Jan
Employees Worked With
Service department VW
November 01, 2019
Got me right in with tire/wheel problem. Fixed in very quickly and I was on my way. Great service. Friendly smiles. Even got a cup of coffee while I waited. quickly and I was on my way. Great service. Friendly smiles. Even got a cup of coffee while I waited. More
by Shanny
Employees Worked With
Service
October 30, 2019
Very friendly, personable, knowledgeable, explained everything in detail. Felt like family! The service person who took care of the paper work made it a very lighthearted experience and the tech, Bren everything in detail. Felt like family! The service person who took care of the paper work made it a very lighthearted experience and the tech, Brenden Marvin, was wonderful! More
by Blue bug
Employees Worked With
Brenden Marvin, and I think Horace was the other name.
October 28, 2019
Great Experience The staff and crew was awesome! I love the video regarding my car health. Check in was right on time and they even got early. The staff and crew was awesome! I love the video regarding my car health. Check in was right on time and they even got early. More
by Sherri Mitchell
Employees Worked With
Alec Ruffini
