McDonald Volkswagen - Service Center

Always great customer service. Up selling is not pushy or uncomfortable. Horace is friendly and easy going. LOVE the car wash and inspection video with every service!! uncomfortable. Horace is friendly and easy going. LOVE the car wash and inspection video with every service!! More

My Passat service was excellent McDonald VW provides excellent service. the facility is very clean and the waiting area is outstanding. Horace provided very professional and friend McDonald VW provides excellent service. the facility is very clean and the waiting area is outstanding. Horace provided very professional and friendly service. He is extremely knowledgeable and a credit to McDonald VW. More

McDonald Volkswagen is amazing. Doug was fantastic to work with. Would highly recommend McDonald Volkswagen service department. This is the best service advisor and shop that I have ever had my car worke work with. Would highly recommend McDonald Volkswagen service department. This is the best service advisor and shop that I have ever had my car worked on. More

Sean is an asset to VW I am not a fan of typical service providers however SEAN was amazing. SEAN listened, was professional, went out of his way to accommodate my request a I am not a fan of typical service providers however SEAN was amazing. SEAN listened, was professional, went out of his way to accommodate my request and family time frame. SEAN is a true asset to your service team and i will be using your services as long as he is on the team. The waiting room amenities are also a great touch. Thank you for making it feel more like a cafe than a garage. More

professional, timey, and courteous Wonderful staff to work with. Loved the video received via text that provided to show us exactly everything that was looked at with a thorough explana Wonderful staff to work with. Loved the video received via text that provided to show us exactly everything that was looked at with a thorough explanation of what we were looking at More

Recall Great communications and ease of scheduling. Very happy with the service received. Everyone was happy to see me and greeted me with a smile. Great Great communications and ease of scheduling. Very happy with the service received. Everyone was happy to see me and greeted me with a smile. Great people More

Persistent to resolve issues Had recurring issue of battery drain. Always a personal greeting, ensuring my comfort and/or convenience, Technicians kept working until drain disco Had recurring issue of battery drain. Always a personal greeting, ensuring my comfort and/or convenience, Technicians kept working until drain discovered. However, I decided it was a sign to look into new car. Service consultant, Brad Murphy, introduced me to salesman, David Ward. I walked out with new car. Brad also assisted in advising best choice for warranty. More

As usual, another excellent service experience at McDonald VW. We went over the details with Doug and he had it all ready on time. Thanks McDonald VW. We went over the details with Doug and he had it all ready on time. Thanks More

Very courteous and friendly staff. Far succeeds any service dept that I have taken my VWs in for regular maintenance and repairs. Horace Hollinshed goes above his job to take care of your service needs service dept that I have taken my VWs in for regular maintenance and repairs. Horace Hollinshed goes above his job to take care of your service needs. Thank you ! More