McDonald Volkswagen - Service Center

Pleasant Service Visit I brought in my vehicle for service and Brad did a wonderful job in getting my vehicle checked dispatched in a timely manner. John did a truly except I brought in my vehicle for service and Brad did a wonderful job in getting my vehicle checked dispatched in a timely manner. John did a truly exceptional job in sending me a Video inspection file of what was being looked at on my vehicle. Due to time constraints on my side Brad requested an Uber for pick up to get me back home, and had me picked up after the service was done. All in all, great job. Thank you for all your help. Harald More

My service advisor was Brad Murphy and my technician was John B. I have been coming to McDonald for a long time and bought multiple vehicles and service all of them here. Staff is obviously very friendly an John B. I have been coming to McDonald for a long time and bought multiple vehicles and service all of them here. Staff is obviously very friendly and will work well. The newest update to the service department regarding the video sent to your owner is awesome! More

McDonald service review very pleased with service Brad was great. got me in and out in a trimely manor and followed up with me to make sure everything was okay very pleased with service Brad was great. got me in and out in a trimely manor and followed up with me to make sure everything was okay More

Great customer service Horace is always helpful, efficient and pleasant to deal with. This visit, he arranged a LYFT driver for me. Give him a raise! He deserves it! Horace is always helpful, efficient and pleasant to deal with. This visit, he arranged a LYFT driver for me. Give him a raise! He deserves it! More

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First time using this service department , I am new to the city. Everyone was friendly helpful professional in every aspect. Completely enjoyed the video report. the city. Everyone was friendly helpful professional in every aspect. Completely enjoyed the video report. More

Great Service for my VW EOS Easy to make an appointment. Waiting room is comfortable. Service is first rate. I love the video from the service technician. All around great experi Easy to make an appointment. Waiting room is comfortable. Service is first rate. I love the video from the service technician. All around great experience. More

Fantastic customer service and the car looked amazing. Everyone made me want to return. Came back even though we moved out of Littleton. Thank you! Everyone made me want to return. Came back even though we moved out of Littleton. Thank you! More

Excellent service and customer service! Worked with Horace to get my 2018 Tiguan serviced. He was extremely friendly and professional in making sure my experience was a great one. This was Worked with Horace to get my 2018 Tiguan serviced. He was extremely friendly and professional in making sure my experience was a great one. This was my first service at this dealership and would highly recommend McDonald VW service. More

The experience was great from setting up the appointment to driving away. The video overview feature was really amazing and made me feel confident in the work that needed to be done. Service was very friend to driving away. The video overview feature was really amazing and made me feel confident in the work that needed to be done. Service was very friendly! More