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McDonald Volkswagen - Service Center

Littleton, CO

4.9
934 Reviews

934 Reviews of McDonald Volkswagen - Service Center

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February 06, 2020

Great service team! Awesome experience with McDonald VW. Had a couple recalls they took care of quickly plus rodents chewed through the oil temp sensor wire. The tech se More

by Darren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Horace Hollinshed
Feb 06, 2020 -

McDonald Volkswagen responded

Darren, thanks for taking the time to review McDonald Volkswagen. We are happy to hear that our team took care of your vehicle's recall and that you enjoyed your visit. Safe travels!

February 02, 2020

I have had not so great experiences here before but this time everything was great. Glenn my shuttle driver was a delight. Brad the representative was communicative, nice and had a great personality. And Ju More

by Mykala Zeigler
Recommend Dealer
Yes
Employees Worked With
Glenn , Brad , Julian
Feb 03, 2020 -

McDonald Volkswagen responded

Mykala, thank you for the 5-star review! I'm glad to hear that we improved from your last visit. Glenn, Brad, and Julian are all fantastic members of our team at McDonald Volkswagen, and we will be sure to let them know you appreciate their help!

February 01, 2020

Professional, exceptional service and friendly. I am truly impressed with the professional attitude and the great service that Mc Donald Volkswagen provide for the customer. I will continue to go th More

by nga2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad in service.
Feb 03, 2020 -

McDonald Volkswagen responded

Thank you for such wondering feedback! We are grateful that you come to McDonald Volkswagen for all your auto service needs. We look forward to working with you for many years to come.

January 31, 2020

Friendly Staff Everyone was friendly and helpful. They make it easy to make an appointment and drop off my car. I trust McDonald Volkswagen to take care of my vehicl More

by kmh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Horace Hollinshed, Rodney Schluter
Feb 07, 2020 -

McDonald Volkswagen responded

Thank you so much for taking the time to leave us a review! Providing excellent customer service is our top priority and we’re so glad our team could deliver a 5-star experience for you! We're honored to have earned your trust and we look forward to taking care of your car in the future!

January 30, 2020

Very friendly. Worked me in same day. Offered to get me an Uber. Sent video of my service and informed me of additional work that needed to be done. Effortless oil change!!! More

by loraholt
Recommend Dealer
Yes
Employees Worked With
Brad Murphy
Jan 30, 2020 -

McDonald Volkswagen responded

Thank you for taking the time to review McDonald Volkswagen! We are thrilled to hear that our service team took care of you.

January 30, 2020

Service Reinvented Scheduling the appointment was easy and the service person who I spoke with was great. However, the level of service I received when I walked in the More

by Norman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug
Jan 30, 2020 -

McDonald Volkswagen responded

Norman, thank you for the review! We are so proud that we exceeded your expectations here at McDonald Volkswagen. Providing our customers with extraordinary service is what we strive to do here, and it means a lot to know that we succeeded. We look forward to your next visit!

January 28, 2020

GREAT SERVICE ALWAYS A PLEASURE WORKING WITH DOUG, AND HIS MEN IN THE SERVICE DEPARTMENT. ALWAYS ATTENTIVE TO THE CUSTOMERS NEEDS AND WANTS. VERY PROFESSIONAL AND More

by 375HPHEMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DOUG IN SERVICE
Jan 28, 2020 -

McDonald Volkswagen responded

Thanks for taking the time to review McDonald Volkswagen! We are so thrilled that our team took care of you. We look forward to working with you at your next visit!

January 24, 2020

Inspection Came in for an inspection on my car. It was fast and easy. Really liked the video provided as the tech walked around my car. Very professional. More

by fbock5407
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Jan 24, 2020 -

McDonald Volkswagen responded

Thank you for taking the time to write us a 5-star review! We are so thrilled to hear you enjoyed your experience with our service department at McDonald Volkswagen. We look forward to working with you in the future!

January 23, 2020

Always a great experience Every time we bring our car into this dealer for service, we have a great experience. Everyone is so friendly and professional. They get the work done More

by john.wirkes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know names
Jan 24, 2020 -

McDonald Volkswagen responded

John, we appreciate you taking the time to share your experience with our service team. McDonald Volkswagen is committed to 100% customer satisfaction. It's great to hear that we repeatedly provide that for you. We look forward to working with you at your next visit!

January 23, 2020

Horace at McDonald Volkswagen in Littleton is one of the best employees and service men I’ve ever been helped by. Always professional and enjoyable to speak with. I would recommend to everyone. He’s the man More

by Gabimusallam
Recommend Dealer
Yes
Employees Worked With
Horace
Jan 23, 2020 -

McDonald Volkswagen responded

Thank you for the rave review of Horace! It makes our day knowing that you can depend on him to keep you safe out on the roads. We truly appreciate you recommending his services. - McDonald Volkswagen team

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