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McDonald Volkswagen - Service Center

Littleton, CO

4.9
934 Reviews

934 Reviews of McDonald Volkswagen - Service Center

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February 27, 2024

Chris was great to work with. All work was completed. The servicing area is just great. Very happy with the service provided. More

by milind_gokhale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Tovrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

McDonald Volkswagen responded

Milind, we're delighted to know Chris and our team at McDonald Volkswagen provided you with great service. Thanks for sharing your experience!

February 23, 2024

My service appointment with Daniel, was so easy. Warranty work was done without any issues or delays. The facility is beautiful, clean, and the coffee shop is top notch. Nice job guys! More

by marcia a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Feb 23, 2024 -

McDonald Volkswagen responded

We're glad to know your service appointment went smoothly and you enjoyed our facility at McDonald Volkswagen. Thanks for the shout-out about our coffee shop too! We appreciate your feedback.

February 20, 2024

Doug was great to work with. The dealership was very clean and accommodating. Pricing for additional work was rather high. More

by John.clouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug in service
Feb 20, 2024 -

McDonald Volkswagen responded

John, we're glad to know you had a positive experience with Doug at McDonald Volkswagen. We appreciate your feedback and are here for anything else you might need down the road!

February 17, 2024

Excellent support from Doug. Video reviews from a maintenance technicnan are nice to have as well. More

by Chris G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Feb 19, 2024 -

McDonald Volkswagen responded

Chris, it is great to hear that Doug and the team provided excellent support and that you appreciated the video review! Thanks for choosing McDonald Volkswagen.

February 16, 2024

Service on my older 2011 VW GTI was outstanding. Explanations were given throughout the process, efforts were made to keep the costs down given age and value of the car. Doug managed this process More

by peter
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Brown, Nick and Carlos - service dept
Feb 16, 2024 -

McDonald Volkswagen responded

Peter, we're glad to know that Doug and our team at McDonald Volkswagen provided you with outstanding service for your GTI. We appreciate the feedback!

February 15, 2024

It took awhile for the necessary part to come in but once it was available, the process was fantastic! Daniel in service was professional and friendly. He was responsive and kept me informed on the progress More

by Jbpalumb
Recommend Dealer
Yes
Employees Worked With
Daniel in service
Feb 16, 2024 -

McDonald Volkswagen responded

It's great to know that Daniel and our service team at McDonald Volkswagen were able to assist you effectively once the part arrived. We appreciate your patience during this process and thank you for recommending us!

February 14, 2024

Always great service at this dealer . I trust them to care for my car at a fair price More

by Suebland1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel in service
Feb 15, 2024 -

McDonald Volkswagen responded

Thanks for putting your trust in us! We look forward to seeing you next time at McDonald Volkswagen!

Feb 15, 2024 -

Suebland1 responded

Wouldn’t take my car anywhere else !

February 10, 2024

Excellent service. I really appreciate the expertise and professionalism of everyone. Thanks so much for getting all the needed service completed. I appreciate Stephen More

by JackieC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Feb 12, 2024 -

McDonald Volkswagen responded

We're glad to know you had an excellent service experience at McDonald Volkswagen! Stephen and the rest of our team are always here to keep you informed and ensure your vehicle gets the care it needs. Thanks for sharing your feedback with us!

February 09, 2024

Daniel was efficient and helpful. I appreciated the technician's video clip. Clean, modern store. Nice waiting area and cafe. More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel M
Feb 09, 2024 -

McDonald Volkswagen responded

Todd, we're glad to know you had a positive experience with Daniel and enjoyed our facilities at McDonald Volkswagen. Thanks for the feedback!

February 08, 2024

Daniel in the Service Dept handled everything very well. I brought my 2017 VW CC in to get the oil and antifreeze flushed and new fluids put before a pending winter storm. I was expecting that I would hav More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel in the Service Dept
Feb 08, 2024 -

McDonald Volkswagen responded

Don, it's great to know that Daniel and our service team at McDonald Volkswagen were able to assist you promptly before the winter storm. We appreciate your feedback and look forward to helping with your comprehensive check-up this spring!

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