McDonald Volkswagen - Service Center

Brad was fantastic. Very helpful in getting my daughters car in for a full safety inspection, tire rotation, oil change. Very flexible with dropoff and pickup. Brad made us feel valued through daughters car in for a full safety inspection, tire rotation, oil change. Very flexible with dropoff and pickup. Brad made us feel valued throughout. Give that man a raise!!!! More

Immediate and helpful I was seen immediately and given great and constant feedback. The timeline was sooner than expected. The team investigated enough to find out there I was seen immediately and given great and constant feedback. The timeline was sooner than expected. The team investigated enough to find out there was no problem, great news! I was also able to get my keys programed to my car and although a price break wasn't granted, it was considered. Thank you for your work. More

Been returning to dealership for all service since purchasing our VW in 2012. Conscientious and professional. Always excellent to communicate immediate & future recommended wear & tear of parts. Even purchasing our VW in 2012. Conscientious and professional. Always excellent to communicate immediate & future recommended wear & tear of parts. Even throw in a complimentary car wash! :) More

Recall The car was taken for repair as soon as I drove in to the garage and was returned in less time than was estimated. The guys are always polite and fr The car was taken for repair as soon as I drove in to the garage and was returned in less time than was estimated. The guys are always polite and friendly. More

Minor Maintenance and recall inspection. Timely and friendly service. I really appreciated the video review/inspection of my vehicle maintenance. I also appreciated the car wash and disinfe Timely and friendly service. I really appreciated the video review/inspection of my vehicle maintenance. I also appreciated the car wash and disinfection of my car before and after during the COVID crisis. More

Horace went above and beyond! I will ask before him by name in the future. Exceptional!!!!! He should get a raise. He represents you well! name in the future. Exceptional!!!!! He should get a raise. He represents you well! More

Great service and Staff! Doug and his staff handled our service experience in a truly exceptional manner! They provided us with accurate information in a timely fashion and co Doug and his staff handled our service experience in a truly exceptional manner! They provided us with accurate information in a timely fashion and completed the repairs quickly and completely; well done! More

Leaking fluid, quick solutions. Getting a mystery leak fixed was important to me and Horace made it important to him. Sarah's service to me was friendly, helpful, and compassionate. Getting a mystery leak fixed was important to me and Horace made it important to him. Sarah's service to me was friendly, helpful, and compassionate. Many thanks! More

Brandon was FANTASTIC!!!!! Brandon did a great job for me. He was very professional. I will be coming back to his service department. Brandon took the time to explain what was g Brandon did a great job for me. He was very professional. I will be coming back to his service department. Brandon took the time to explain what was going on with my vehicle. He was very thorough, and I appreciate that. Great attention to detail. More

Service was quick and professional. Brad was on top of everything and even offered to help get me to an appointment that morning. Great service everything and even offered to help get me to an appointment that morning. Great service More