Back

McDonald Volkswagen - Service Center

Littleton, CO

4.9
934 Reviews

934 Reviews of McDonald Volkswagen - Service Center

Sort by
May 14, 2020

Fast and Efficient It was a pain-free pleasure taking our vehicle in to this service center. The staff were friendly and helpful. I would highly recommend this dealer fo More

by HaganDV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon from Insurance, Scott McGrew, Bernard Brake
May 14, 2020 -

McDonald Volkswagen responded

Thank you for taking the time to review McDonald Volkswagen. We're glad to hear that your visit was such a seamless process!

May 10, 2020

First service Brandon we great! got the service done sooner then promised, I will definitely be back. Sara was great as well helping get my appointment on the day More

by Jk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
May 11, 2020 -

McDonald Volkswagen responded

Thank you so much for the 5-star review! We are so glad Brandon and Sara took good care of you and your vehicle here at McDonald Volkswagen. We look forward to your next visit!

May 07, 2020

40K Service Brad and the team were great! Easy to schedule, informed at every step of service. Not only did they get me back home in time for work, but found me More

by wdavis
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad (didn't get his last name) in service
May 07, 2020 -

McDonald Volkswagen responded

Thank you so much for the review! We are happy to hear that Brad and our team at McDonald Volkswagen took good care of you and your vehicle. If you ever need anything else, don't hesitate to come back and see us again!

May 06, 2020

dead battery Fast service and extremely helpful! They replaced my battery and resolved the maintenance issues I was having in a timely manner and got me back on th More

by Danielle D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Horace
May 06, 2020 -

McDonald Volkswagen responded

Danielle, thank you for taking the time to leave us a review! It was our pleasure to replace your battery here at McDonald Volkswagen. If you ever need anything else, don't hesitate to come back and see us again!

May 06, 2020

Horace hollinsher & Zach Very satisfied with my service. Grateful for the complimentary Lift ride to & from my home. Car was nice & clean after it was finish. Thank you More

by Bulatowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Horace hollinshed
May 06, 2020 -

McDonald Volkswagen responded

Thank you for rating and reviewing McDonald Volkswagen! We are happy to hear that you drove home in a freshly cleaned car. See you next time!

May 06, 2020

Horace did a great job of taking care of me. Smooth check in and check out. Good communication. Pleasant attitude. I’ll keep coming back. The car wash was not as good as usual though. Minor complaint. More

by Rjr1959
Recommend Dealer
Yes
Employees Worked With
Horace
May 06, 2020 -

McDonald Volkswagen responded

We appreciate your feedback and will be sure to share it with our team. Looking forward to working with you in the future at McDonald Volkswagen!

May 03, 2020

Great Service Team! Brad in service was great to work with, great sense of humor in this uncertain time! Thanks to all who serviced my car for putting a smile on my face More

by nsljdl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad in service
May 04, 2020 -

McDonald Volkswagen responded

Thank you for the 5-star review! We are happy to hear that Brad provided the excellent service we strive for at McDonald Volkswagen. We will be sure to let him know that you appreciate his help!

April 25, 2020

Constantly kept us updated through the process of the recall repair. Very helpful, offering commentary Lyft, which we didn't need. Apologetic (not necessary) because had to keep for extra day waiting for More

by Wbryant9475
Recommend Dealer
Yes
Employees Worked With
Brad in Service
Apr 27, 2020 -

McDonald Volkswagen responded

Thank you for choosing McDonald Volkswagen. It's great to hear that our service team fixed your vehicle's recall and got you back on the road!

April 17, 2020

Brandon kept me informed on everything they were doing, he updated me through out the service. I appreciate that most of all. He was also very patient when answering my questions. More

by Tinahoward
Recommend Dealer
Yes
Employees Worked With
Brandon, service department
Apr 17, 2020 -

McDonald Volkswagen responded

Tina - Thank you for taking the time to share! We're proud to hear you had such a great experience working with Brandon here at McDonald Volkswagen and it's wonderful to know he kept you well informed throughout your vehicle's service. We hope to assist you again next time!

April 15, 2020

Horace and the technicians at VW McDonald were great! They sent a video of our vehicle really quickly, diagnosed the issued, and completed the work with great turn around time. Thanks! More

by Sherri Mitchell
Recommend Dealer
Yes
Employees Worked With
Horace
Apr 15, 2020 -

McDonald Volkswagen responded

Sherri - We are so happy to hear that our team could get your car running smoothly and safely. Thank you for taking the time to post a review! If any future issues should arise, we will be here to help.

...
58
...