McDonald Volkswagen - Service Center

Sarah was great, her customer service was excellent. She took care of the car/service, rides, beverage, and all the documentation to complete the maintenance. She took care of the car/service, rides, beverage, and all the documentation to complete the maintenance. More

Ask for Brad Once again, Brad in service made the visit completely satisfactory. He is knowledgeable, courteous, and doesn't waste your time. Brenden, the mechanic Once again, Brad in service made the visit completely satisfactory. He is knowledgeable, courteous, and doesn't waste your time. Brenden, the mechanic, also sent me a succinct, informative, video about the work performed on my car. More

TRUST McDonald We have purchased cars, traded in cars and used this dealership for service for years. They are always professional and helpful. We have worked with We have purchased cars, traded in cars and used this dealership for service for years. They are always professional and helpful. We have worked with Horace in the service department numerous times and he is great on all accounts. McDonald is our first choice for everything VW! More

My 2014 Passat now has 90,000 miles on it. Never has a problem! Best car I have ever owned! McDonald service is excellent. Video shows everything done. Service price was exactly as stated, and very reaso problem! Best car I have ever owned! McDonald service is excellent. Video shows everything done. Service price was exactly as stated, and very reasonable. Thanks! More

From making the appointment to Pick up and drop off, great customer service ! Loved the video The service technician sent. 5 stars for service dep great customer service ! Loved the video The service technician sent. 5 stars for service dep More

McDonald Volkswagen was fast, efficient, and accurate in the diagnosis of the unscheduled fault of the Atlas vehicle. We were a little surprised that the Atlas had these problems being only a year old but i the diagnosis of the unscheduled fault of the Atlas vehicle. We were a little surprised that the Atlas had these problems being only a year old but it does happen. Best of all was I received a video walkaround of the vehicle explaining the problems and pointing out solutions. Brad in service was friendly and managed the process. You're in good hands if you go to McDonald Volkswagen! More

Brad and John worked on my car and were both great. John was very thorough in the video going over my service and my skylight issue while Brad went above and beyond by offering to provide a Lyft so I would was very thorough in the video going over my service and my skylight issue while Brad went above and beyond by offering to provide a Lyft so I would be able to get my car picked the same day it was done. More

The team at McDonald Volkswagen really went beyond my expectations to ensure the absolute best experience. Thank you Scott, Rod and especially Sarah. An exceptional group of outstanding people, working v expectations to ensure the absolute best experience. Thank you Scott, Rod and especially Sarah. An exceptional group of outstanding people, working very diligently to satisfy their clients. Thank you! Marcus More

Amazing! Contactless pick up and delivery! Sanitized car. Amazing! Thank you! This was such a great service and a huge time save and stress reliever! Great team! car. Amazing! Thank you! This was such a great service and a huge time save and stress reliever! Great team! More

30 day check Everything ran smoothly. I don’t have 25 words. I received the service I expected. I hate these kind of reviews. Everything went as expected Everything ran smoothly. I don’t have 25 words. I received the service I expected. I hate these kind of reviews. Everything went as expected More