McDonald Volkswagen - Service Center

Fantastic service in all areas!! Great experience, attention and service from every member of the staff. Sarah was wonderful! Very friendly and ensured I knew what was happening wit Great experience, attention and service from every member of the staff. Sarah was wonderful! Very friendly and ensured I knew what was happening with my car every step of the way. I will definitely be coming back to McDonald for all my service needs! More

Stacie was great to work with. He made it really easy from start to finish. Good pick up finding him. Constant updates and follow ups. from start to finish. Good pick up finding him. Constant updates and follow ups. More

VW Jetta Extremely friendly and helpful customer service. Always keeping me updated on the progress of the repairs, and explained all the issues and fixes as t Extremely friendly and helpful customer service. Always keeping me updated on the progress of the repairs, and explained all the issues and fixes as thoroughly as I've experienced. Would definitely be back! More

I’m in my 1st VW and this was my first time having it serviced. Christopher was my point person and he was very nice and personable. He explained the process thoroughly and it all happened as he said. serviced. Christopher was my point person and he was very nice and personable. He explained the process thoroughly and it all happened as he said. More

My service advisor Horace is always on top of everything! Overall I usually have a great experience at McDonald VW when they service my vehicle. I know I can count on them to help keep me safe on the road ye Overall I usually have a great experience at McDonald VW when they service my vehicle. I know I can count on them to help keep me safe on the road year after year. More

The perfect oil change experience Great job taking car of and inspecting my last century model Volkswagen Passat wagon that has over 125,000 miles on the odometer. On time, clean and v Great job taking car of and inspecting my last century model Volkswagen Passat wagon that has over 125,000 miles on the odometer. On time, clean and very professional. More

Scheduled appointment online. Check in was easy. Dealership arranged for ride home. Everything was taken care of in reasonable amount of time. Overall very satisfied. Dealership arranged for ride home. Everything was taken care of in reasonable amount of time. Overall very satisfied. More

McDonald Volkswagen stepped up and worked with me to make our buying experience exceptional. They cared about my needs and made sure that I was taken care of. David went above and beyond to make sure that th our buying experience exceptional. They cared about my needs and made sure that I was taken care of. David went above and beyond to make sure that their service department addressed all changes that were needed before we closed the deal. Thank you very much!! More

Words cannot describe how happy I am with McDonald VW. Sarah was my service advisor and was so nice and knowledgeable. She answered all my questions and even offered to get me a Lyft ride to work after I Sarah was my service advisor and was so nice and knowledgeable. She answered all my questions and even offered to get me a Lyft ride to work after I dropped my car off. She kept me in the loop throughout the day and Coury sent me a video of my car and explained the work done, which I loved. Overall, excellent people here and I will definitely be back as well as recommend them to all of my family and friends. Thank you all so much. More

Always good service! I always bring my Eos here because I think the service is exceptional and love the fact that they keep your car up-to-date with the required VW servic I always bring my Eos here because I think the service is exceptional and love the fact that they keep your car up-to-date with the required VW service recommendations. I find the service video very useful and convenient. More