McDonald Volkswagen - Service Center

My adviser was Sarah. She was very professional, courteous, and friendly! All these attributes made me feel welcome and at ease when checking my car in for service. I've never had a bad experience a courteous, and friendly! All these attributes made me feel welcome and at ease when checking my car in for service. I've never had a bad experience at McDonald VW in all the years I have been a customer there. More

Even though I was just in for a pre-purchase inspection, I was treated like I was the most important customer they had ever had. I was treated like I was the most important customer they had ever had. More

Hoarce was very friendly and had great communication and made everything about my service so easy. I was able to drop off my car and they gave me a ride home and back to receive my car, made everything about my service so easy. I was able to drop off my car and they gave me a ride home and back to receive my car, More

Very professional service. I really like that the technician sent me the video of my car inspection and explained to me how’s every part of my car. The service advisor, Sarah, is so amazing! She prov technician sent me the video of my car inspection and explained to me how’s every part of my car. The service advisor, Sarah, is so amazing! She provided me the best service ever. More

Brad Murphy and the service department at McDonald's VW are always stellar. I always get good work and status updates are great. By far the best dealership service department I have worked with. are always stellar. I always get good work and status updates are great. By far the best dealership service department I have worked with. More

Brad is great. He remembered who I am and knows about my car's story. Too early to evaluation the quality of the work. I rated the cost good because the cost for the turbo was comparable with other dealers car's story. Too early to evaluation the quality of the work. I rated the cost good because the cost for the turbo was comparable with other dealers and mechanics. I didn't expect the brake pads and bushings to cost so much that the whole body almost doubled. It made me wonder if it was worth investigating in another car which I dread, but I do love this car. More

Was absolutely satisfied with my experience and have been since o got my Atlas a year ago! I previously had an Audi, but switching to the Atlas was much more practical after having my second child. Thought I since o got my Atlas a year ago! I previously had an Audi, but switching to the Atlas was much more practical after having my second child. Thought I was going to miss my Audi and the Atlas would be temporary. After the service I have experienced time and time again, I want to be a VW customer for life! Brad was truly exceptional in meeting my expectations, communicating with me, and helping to get me a rental vehicle when they had to keep my car overnight. I appreciate how welcoming the service center is, and how willing everyone is to jump in and help out! More

Brad went beyond by having my vehicle picked up and returned to my work after a need to recheck the vehicle. Thank you for solving the problem . returned to my work after a need to recheck the vehicle. Thank you for solving the problem . More

McDonald Automotive Group and McDonald Collision Center is and has always been fantastic. Consistently exceeding expectations and an excellent overall experience! The entire organization focuses on the c is and has always been fantastic. Consistently exceeding expectations and an excellent overall experience! The entire organization focuses on the customer first. More

We made an appointment didn't have to wait, the work was done in a timely manner the tech went over the car with a video. The service writer Brad Murphy was pleasant to work with. Price for the sevice was r done in a timely manner the tech went over the car with a video. The service writer Brad Murphy was pleasant to work with. Price for the sevice was reasonable. More