934 Reviews of McDonald Volkswagen - Service Center
You guys are amazing! Ryan, our valet, Zach. The valet service is a life saver!!! Thank you all! It was done well and safely! We do appreciate it! Not sure how we would ha e figured out how to get th service is a life saver!!! Thank you all! It was done well and safely! We do appreciate it! Not sure how we would ha e figured out how to get there without your help! Fantastic service! Something good came from this Covid craziness! Amazing service! Great team! More
Good communication, resolved all warranty issues quickly and did not wash the car as I requested. Thanks! Was happy with the service and will be back if the car needs more warranty work and did not wash the car as I requested. Thanks! Was happy with the service and will be back if the car needs more warranty work More
40,000 mile service visit - all items covered - requested additional issues addressed and solved. New service dept. receptionist, Samantha, very pleasant and accommodating. Kept me informed on issue resoluti additional issues addressed and solved. New service dept. receptionist, Samantha, very pleasant and accommodating. Kept me informed on issue resolution and progress. Very energetic and eager to serve. Impressive. More
Amazing experience and their customer service is second to none. Service manager was extremely helpful and Horace was great to work with. We brought our Atlas in for service and to have something checked o to none. Service manager was extremely helpful and Horace was great to work with. We brought our Atlas in for service and to have something checked out for warranty and they could not have been more friendly, helpful, and professional. I won’t take my Volkswagen to anyone else other than McDonald Volkswagen. More
No pressure sales experience. We knew what we wanted and received a decent price for a car in great condition. Financing was easy and straightforward. This is the 4th car bought from McDonald will continu received a decent price for a car in great condition. Financing was easy and straightforward. This is the 4th car bought from McDonald will continue to business with them. More
Everything was great. Everything was great. Everything was great. Everything was great. Everything was great. Everything was great. Everything was great. Everything was great. Everything was great. was great. Everything was great. Everything was great. Everything was great. Everything was great. Everything was great. Everything was great. More
Our service at McDonalds VW was truly exceptional. We had been trying for three years to have my 2006 Beetle repaired. We had taken it to other VW dealers and other mechanics who never were able to diag had been trying for three years to have my 2006 Beetle repaired. We had taken it to other VW dealers and other mechanics who never were able to diagnose the issue but still charged us. Horace and his team were very thorough and found the problem, fixed it and the cost was so fair and far below what others had charged. During the three weeks they had the car, Horace called at every step to keep me in the loop and make sure I agreed with his proceeding the diagnosis process. Also, I needed new tires and they were fine with my ordering them online and shipping them there. We have to travel 90 miles to get to McDonalds but so worth every mile. More
Sarah (Service Rep) and the Tech Rep were both professional and courteous. Their communication skills were truly professional, accurate, and honest. I was appreciated by both. professional and courteous. Their communication skills were truly professional, accurate, and honest. I was appreciated by both. More