McDonald Volkswagen - Service Center

Wonderful service—met all expectations. Friendly and personable staff! This was the first service of a new car and really appreciated the amenities as I had to wait there. personable staff! This was the first service of a new car and really appreciated the amenities as I had to wait there. More

Ryan was just amazing! He kept in touch, gave an accurate estimate and was very friendly. Loved getting a video of the repair. Hopeful it works! estimate and was very friendly. Loved getting a video of the repair. Hopeful it works! More

I was very pleased with the way that Horace listened to my Service Requests and accurately conveyed them to the Technician. I was very happy with the work and will be returning. my Service Requests and accurately conveyed them to the Technician. I was very happy with the work and will be returning. More

Everyone at the dealership is friendly and welcoming. They make the experience pleasant. I like how they stay in touch with you during the service via text. They make the experience pleasant. I like how they stay in touch with you during the service via text. More

Always a pleasant experience when working with your folks. I am in the business too and it's always nice working with another female. Everyone was so friendly and very professional. Thanks for all y folks. I am in the business too and it's always nice working with another female. Everyone was so friendly and very professional. Thanks for all your help! More

They met our needs, were very upfront, and there were no surprises. It wasn’t about what the dealership could get from us, it was about what they could do for us. A really great experience! surprises. It wasn’t about what the dealership could get from us, it was about what they could do for us. A really great experience! More

Had a warning light come on unexpectedly so I dropped in without an appointment. Usual service was overdue anyway so left it there and it was all taken care of by the EOB the next day. Had video of inspec without an appointment. Usual service was overdue anyway so left it there and it was all taken care of by the EOB the next day. Had video of inspection and recommendations by the evening of the day I dropped it off. More

The people in the service department were very friendly and kept me informed about my car service. My car was clean and the service was done well. and kept me informed about my car service. My car was clean and the service was done well. More

I worked with ryan for my service advisor. he went the extra mile keeping me updated and couldn't of been happier with the service , he was very professional and kept me updated during the whole process a extra mile keeping me updated and couldn't of been happier with the service , he was very professional and kept me updated during the whole process as i requested on the initial drop off of the vehicle . work was completed in a timely manner and i would gladly return here for VW service in the future . Highly Recommended ! -TJ More

Seamless experience.the service rep was very friendly and answered all my questions. I will defined go there for all my service needs. Thank you answered all my questions. I will defined go there for all my service needs. Thank you More