Back

McDonald Volkswagen - Service Center

Littleton, CO

4.9
934 Reviews

934 Reviews of McDonald Volkswagen - Service Center

Sort by
December 30, 2020

Easy to obtain an appointment. We were met with courtesy and the car's check-in was quick & efficient. The work, 120,000 mile service & installation of a recall for car emission software, was completed in More

by RaySF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha
Dec 30, 2020 -

McDonald Volkswagen responded

Thank you for trusting us with your vehicle. Here at McDonald Volkswagen, we strive to deliver prompt and professional service and I am glad that came through to you!

December 30, 2020

Awesome service. Ryan is great! I had to come in for a recall and he was really honest and told me it could take between two and three hours. He under promise and over deliver it I was out of there in one More

by Jojobrantley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott McGrew, Michael Barnett, David Ward, Bernard Brake, David Cox
Dec 30, 2020 -

McDonald Volkswagen responded

Jojo - Thank you for taking the time to share! We are very proud to have Ryan on our team, and it means a lot to hear that he delivered a five-star service experience. We appreciate you trusting the McDonald Volkswagen team with your business and hope to work with you again down the road!

December 16, 2020

As always the service was good. Nice comfortable place to wait. Friendly people and I always appreciate the help with the ride when I need to have repairs that will take several hours. More

by Govie2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Dec 16, 2020 -

McDonald Volkswagen responded

We are grateful for your continued business here at McDonald Volkswagen! Thank you for your confidence in our team and your excellent review. We look forward to working with you again!

December 12, 2020

This process was seamless. Didn’t have an appointment got me in right away. The video that was sent by the tech was awesome. It was easy to get text messages for updates. I felt Ryan was genuinely interested More

by lerin_s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Wambolt
Dec 14, 2020 -

McDonald Volkswagen responded

We are delighted to hear that Ryan provided the communicative and helpful service we expect for all of our customers. Thank you so much for visiting us at McDonald Volkswagen! If any future issues should arise, our team will be here to assist you.

December 12, 2020

Service was fantastic they paid for my Lyft home and back to the dealership to get my vehicle and took care of 10k service any recalls and complementary car wash. Send me a video of the service which was ver More

by mnevue2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Wambolt
Dec 14, 2020 -

McDonald Volkswagen responded

Thank you so much for coming to McDonald Volkswagen for your 10K check-up! We are glad to hear that the video update was helpful to you and that Ryan earned your recommendation. Enjoy your week!

December 12, 2020

Horace does a great job. Took care of my car as promised. He is friendly, knowledgeable and professional. He has a great attitude and represents McDonald VW extremely well. More

by daveloomis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Horace Hollinshed
Dec 14, 2020 -

McDonald Volkswagen responded

Thank you, Dave, for leaving McDonald Volkswagen a five-star review. We are glad to hear that Horace continues to provide you with great service and we look forward to taking care of you next time!

December 11, 2020

The Dealership has always done a great job. Bringing Ryan Wambolt on board was an excellent decision. He is the absolute best you've got! More

by mitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Wambolt
Dec 11, 2020 -

McDonald Volkswagen responded

Mitch - thanks for trusting McDonald Volkswagen with your vehicle. We're thrilled to hear that Ryan is always such a pleasure to work with and we look forward to seeing you next time!

Dec 11, 2020 -

McDonald Volkswagen responded

:)

December 10, 2020

Timely and professional service. Everything met expectations. Bonus was getting my vehicle washed and learning about an opportunity to see the new electric ID4 later the same day. An excellent expe More

by Colorado VW Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert and Doug
Dec 10, 2020 -

McDonald Volkswagen responded

Thank you for the five-stars! Hearing that you had such a professional and accommodating service experience at McDonald Volkswagen made our day. We appreciate your business and hope to see you again down the road!

November 30, 2020

McD service was perfect: fast, concise, no suprises. The video review allowed me to make notes of what I need to have serviced in the future. More

by Fran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Walls
Nov 30, 2020 -

McDonald Volkswagen responded

Fran - Thank you for saying that our service was perfect! We are happy to hear that the video update was helpful to you. See you next time at McDonald Volkswagen!

November 25, 2020

Had to have some warranty work done. Ryan was a great service advisor. He was polite and thoughtful and took care of everything. They do a great job. More

by Tpoole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan in service Dept
Nov 25, 2020 -

McDonald Volkswagen responded

Thank you for the five-star review! It is wonderful to hear that Ryan was able to assist with your vehicle and get you back out on the roads. Safe travels, and we hope to see you again at McDonald Volkswagen!

...
48
...