McDonald Volkswagen - Service Center

I just bought this bug (used) and the service team did a great job from scheduling (Robert), to helping me get there safely despite engine lights coming on (Jim), to managing the service (Samantha) to asses great job from scheduling (Robert), to helping me get there safely despite engine lights coming on (Jim), to managing the service (Samantha) to assessIng and fixing things (Matt). Thank you to the team! More

Great service from beginning to end and the video walkthrough option was very helpful. The entire process was seamless and the communication with our service manager Ryan was outstanding! walkthrough option was very helpful. The entire process was seamless and the communication with our service manager Ryan was outstanding! More

I didn’t expect much from a dealership oil change. (Usually a pretty mundane experience) However, from making the appointment to when I left, I was thoroughly impressed by the service and results McDo (Usually a pretty mundane experience) However, from making the appointment to when I left, I was thoroughly impressed by the service and results McDonald VW provided. Samantha Walls is a great consultant and I felt like a VIP the way she treated me from start to finish. The video sent by Carlos gave me the peace of mind that everything was done and was a first in my 30 years of car ownership. A+++ to McDonald VW and Samantha. Thanks for a great experience. More

Really unbelievable service....I was surprised and very Really unbelievable service.... I was surprised and very happy with the process and amazing service. Chris was awesome!!! I will definitely be back Really unbelievable service.... I was surprised and very happy with the process and amazing service. Chris was awesome!!! I will definitely be back again soon! More

Very happy with service experience! I only purchase vehicles from McDonald automotive and only bring them here for servicing. I have been a customer for nearly 25 years and have always had exceptional vehicles from McDonald automotive and only bring them here for servicing. I have been a customer for nearly 25 years and have always had exceptional care. More

I cannot say enough nice things about the service!!!! Excellent, Excellent, Excellent. Samantha exceeded my expectations and the video of the multi point inspection WOW!! Excellent, Excellent, Excellent. Samantha exceeded my expectations and the video of the multi point inspection WOW!! More

The dealership service center always does a great job making things easy and quick. They are always a pleasure to work with. I appreciate the ability to get a quick ride to and from the service center as making things easy and quick. They are always a pleasure to work with. I appreciate the ability to get a quick ride to and from the service center as well. More

Excellent customer service! Friendly staff, great work, excellent value, clean environment and overall a fabulous group of people. I very highly recommend them to all! excellent value, clean environment and overall a fabulous group of people. I very highly recommend them to all! More

Ryan and Doug took great care of us. Super team here. Work performed well, o time and done nicely. Visit with confidence. This is a good team. Work performed well, o time and done nicely. Visit with confidence. This is a good team. More

stopped by to get an oil change and tire rotation. No reservation but they worked it in and was completed much sooner than expected. Looked up a recall and took care of that too. Quick service, pleasant reservation but they worked it in and was completed much sooner than expected. Looked up a recall and took care of that too. Quick service, pleasant and friendly interactions and comfortable waiting area More