McDonald Volkswagen - Service Center

Excellent communication and service! From Scheduling, drop pff to pick up, everyone was freindly, professional, Knowledgable and helpful. The text communication was an added advantage because i am not al drop pff to pick up, everyone was freindly, professional, Knowledgable and helpful. The text communication was an added advantage because i am not always able ot answer my phone. This helped make the process faster for both parties. I also really liked the video sent by the tech! More

I loved the video that was send to me , about what was wrong with my car. That gave me a better understanding about what was wrong with my car. Also the recommendation to avoid this problem in future help wrong with my car. That gave me a better understanding about what was wrong with my car. Also the recommendation to avoid this problem in future helped tremendously. More

Great service, staff and I appreciated the updates along the way while my car was being serviced. The free wash for my car was great! Great work McDonald! the way while my car was being serviced. The free wash for my car was great! Great work McDonald! More

Ryan went above and beyond to ensure that my needs were met and that I understood exactly what to expect. He was professional, courteous and made the entire process near painless. EXCELLENT first experienc met and that I understood exactly what to expect. He was professional, courteous and made the entire process near painless. EXCELLENT first experience with McDonald. More

Ryan was a joy to work with. He explained all that would be done to my car, and made a suggestion to have my wheels aligned. I’m very happy that I took his advice, because the car is now driving as beautifu be done to my car, and made a suggestion to have my wheels aligned. I’m very happy that I took his advice, because the car is now driving as beautifully as it did when I purchased it. More

Ryan was my service specialist and I found him to be very professional and knowledgeable. He made himself available to answer any questions I had. I appreciated the service video as well. Car was also cle professional and knowledgeable. He made himself available to answer any questions I had. I appreciated the service video as well. Car was also clean when I picked it up. All was exceptional. Was even provided a ride. More

I’m blown away over and over of how Chris M, handles everything. Genuinely trying to help customers is what every representative and business should do. Awesome job and I’m very happy with how Volkswage everything. Genuinely trying to help customers is what every representative and business should do. Awesome job and I’m very happy with how Volkswagen handled things. More

Horace was a pleasure to work with. He was very warm and friendly. The service was very thorough and I plan to return here for all my VW service appointments. I love the video inspection report they provide friendly. The service was very thorough and I plan to return here for all my VW service appointments. I love the video inspection report they provide as well. Great service !! More

All went well! Very happy! Very professional and right on target. No surprises, even washed my car on snowy and rainy day. Thank you! Will come back. target. No surprises, even washed my car on snowy and rainy day. Thank you! Will come back. More

All around excellent customer service. Chris Murillo was a pleasure to work with. I will certainly be back for any future services needed. Very happy with my visit a pleasure to work with. I will certainly be back for any future services needed. Very happy with my visit More