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McDonald Volkswagen - Service Center

Littleton, CO

4.9
934 Reviews

934 Reviews of McDonald Volkswagen - Service Center

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June 16, 2021

Chris is always so good to talk too! They always take good care of my car and always give the best advise. Such a good dealership and people. I always want to stop by just to chat and catch up with peopl More

by Catrina Ervin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Murillo, Brain J.
Jun 16, 2021 -

McDonald Volkswagen responded

Catrina - we're delighted to hear that the McDonald Volkswagen service team is such a joy to deal with. Thank you for trusting us with the care and maintenance of your vehicle - it is truly our honor and pleasure to help! Safe travels and see you next time!

June 08, 2021

Christopher is so nice to work with and is also great in explaining everything. I really like the video that the mechanic makes after checking everything out. More

by susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Murillo
Jun 08, 2021 -

McDonald Volkswagen responded

Susan, your positive feedback about Christopher and the team means a lot to us! Thank you for trusting McDonald Volkswagen with your business and your vehicle. We hope to welcome you back for your future service needs!

May 30, 2021

Smooth process from the moment I called to schedule the appointment. Christopher sent me the inspection video, that was amazing. Recommended, all issues were solved quickly More

by Martin Fernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher
Jun 01, 2021 -

McDonald Volkswagen responded

Hi Martin - We really appreciate your kind words and are delighted to hear that the inspection video was helpful to you. Thank you for rating McDonald Volkswagen five stars! We hope for the chance to assist you again in the future.

May 25, 2021

My service experience was extremely thorough, which exceeded my expectations. Christoper interacted with such courtesy and provided a comprehensive follow through. I greatly appreciate all of the assis More

by Nic
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher
May 25, 2021 -

McDonald Volkswagen responded

Nic - thank you for taking the time to share your feedback! We're so glad to hear that Christopher and the service team exceeded your expectations, and we appreciate you doing business here at McDonald Volkswagen! Safe travels and see you next time!

May 16, 2021

Very good service. Fast, efficient and communicative. The video of the review was very good too, detailed and well explained. I do recommend 100%. Thank you! More

by Dp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Barnett
May 17, 2021 -

McDonald Volkswagen responded

"Fast, efficient and communicative" are all words we love to see. Thank you so much for trusting McDonald Volkswagen with your auto needs and taking time to recommend us! We hope for the opportunity to assist you in the future.

May 12, 2021

Chris is Awesome! Really took care of me! I am looking forward to my upcoming oil change in a few months! The video from the technician explaining what they looked at was neat and informative. Thank you a More

by Flynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Murillo
May 12, 2021 -

McDonald Volkswagen responded

Flynn - Thank you for the great review! We are thrilled to hear that you had such a successful experience working with Chris and the team. Drive safely, and we cannot wait to see you again at McDonald Volkswagen!

April 28, 2021

I've never been treated so wonderfully by an organization. Everyone was amazing, especially Chris Murillo! He took great care of me and my car and made sure that I knew what was going on and was More

by katherine.macleod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Murillo
Apr 28, 2021 -

McDonald Volkswagen responded

Katherine - thanks for taking the time to review McDonald Volkswagen! We're glad to hear that Chris continues to provide you with excellent service during your visits and we look forward to working with you next time!

April 28, 2021

My service rep was fantastic. His communication was great and he did just a super job. He was very good at listening and his follow through was great also. More

by Maritanickell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Barnett
Apr 28, 2021 -

McDonald Volkswagen responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at McDonald Volkswagen, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

April 22, 2021

The service people were efficient, on time, and did their work done well. I loved the video analysis where the tech explained everything about my car and his recommendations. I felt he didn’t try to oversell More

by amymenges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Barnett
Apr 22, 2021 -

McDonald Volkswagen responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at McDonald Volkswagen, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

April 22, 2021

A quick fix but felt that even though my problem was “tiny”, staff treated it like a top priority. I enjoyed the video overview that was sent, too! More

by AFP416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug and Ryan (I think?)
Apr 22, 2021 -

McDonald Volkswagen responded

Thank you for the review! We are so glad we were able to assist you here at McDonald Volkswagen, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

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