McDonald Volkswagen - Service Center

McDonald Volkswagen has the best service department. Their techs and advisors are so good to work with and great customer service. Thank you! Their techs and advisors are so good to work with and great customer service. Thank you! More

I could not ask for better service! I was visiting Denver from Pueblo and ended up having some issues with my vehicle. Even though the service center was booked, my service advisor, Phoenix, worked wonders from Pueblo and ended up having some issues with my vehicle. Even though the service center was booked, my service advisor, Phoenix, worked wonders getting my vehicle serviced and repaired before leaving back to Pueblo. You all literally saved my butt with these repairs! Thank you so much for incredible service all the way around! More

Service department employees were very helpful and knowledgeable. The service was several hours, so we opted for the Lyft, it’s great that this is a free service, but the wait times were very long and knowledgeable. The service was several hours, so we opted for the Lyft, it’s great that this is a free service, but the wait times were very long and I would guess it added 90 minutes to the process. This is not the dealerships fault. A loaner car would be more convenient to me as the customer. More

The staff is great. I had a battery problem and they fixed me up early before my scheduled time. It is always a good and expeditious experience fixed me up early before my scheduled time. It is always a good and expeditious experience More

Great experience, highly recommend! Casey in the service department was super-easy to work with, friendly, and kept us up-to-speed on the repairs that our vehicle needed. department was super-easy to work with, friendly, and kept us up-to-speed on the repairs that our vehicle needed. More

Casey Acree and Tucker Hart did excellent work - exceeding my expectations for service, professionalism and clear communications. My visit, as always, was a great experience exceeding my expectations for service, professionalism and clear communications. My visit, as always, was a great experience More

Casey was very professional and kept me updated in my vehicle the whole time it was there vehicle the whole time it was there More

Stephen was extremely helpful and my tire was replaced quickly. GREAT WORK! quickly. GREAT WORK! More

I had a slow leak in a tire. I phoned and Tim told me to bring the car in. I decided I could delay for a few days (it was a slow leak) and made an appointment to have the tire checked out. I arrived at th bring the car in. I decided I could delay for a few days (it was a slow leak) and made an appointment to have the tire checked out. I arrived at the appointed day/hour and Tim got right on it. Within an hour he reported that I had a nail in the tire. That was repaired and I also had the cabin filter replaced. Nice waiting room--good coffee for ~2 PM, too! More

The staff is very friendly and they are very efficient. The complementary Lyft ride helped me out a lot as well. The complementary Lyft ride helped me out a lot as well. More